Supply Center Specialist, Part-time

Work Schedule

Environmental Conditions

Job Description

Discover Impactful Work:

To carry out the on-site product inventory maintenance and optimization of the Supply Center and support eBusiness initiatives. Supply Center Specialists work closely with the Thermo Fisher Sales Team to optimize the inventory and customer experience of these onsite stocking programs to ensure continued growth of Supply Centers!

A Day in the Life:

Working at one of Thermo Fishers largest volume and highest service level customer locations the SCS is responsible for ongoing inventory mix optimization and customer experience to ensure Supply Center annual growth goals are met including:

• Maintaining inventory and storage units (e.g. receiving deliveries unpacking stock restocking rotating inventory first-in-first-out cleaning unit performing physical inventory and maintaining visual ID and branding standards)

• Ordering inventory (e.g. use SCMS or manual systems for collecting daily sign-out sheets or forms compiling a list of depleted inventory placing restocking orders and adding new products as needed)

• Ensure the accurate product mix within the Supply Center to match the needs of the customers

• Maintain merchandising standards branding standards and accurate inventory quantity and product mix and maintain equipment condition

• Proactively seek feedback and look for opportunities to improve our business relationships both internally and externally

• Respond to customer inquiries maintain customer lists reports and records

• Provide real-time customer and competitive intelligence to support teams and colleagues on a regular basis

• Support eBusiness initiatives by sharing account specific knowledge and improving key account relationships

• Implement and assist with product shows seminars on-site promotions and other on-site promotional events tied to Supply Center

• Complete all required training

• Will perform other related duties as the need arises and/or assigned including training backfill SCSs and new hires

Keys to Success:

Education

Bachelors degree in Biology or related field preferred.

Experience/Requirements

• 2 years of proven experience in customer service sales research & development or other related field (equivalent combinations of education and relevant work experience may be considered).

• Is customer-centric and keenly aware of markets trends and competitors.

• Anticipates needs and problems while crafting solutions.

• Demonstrates a sense of urgency contagious optimism and a can do demeanor.

• Is innovative and never satisfied with the status quo.

• Greets challenge and change as opportunity.

• Has courage and confidence to try new things and learn from mistakes.

• Encourages motivates and collaborates with others.

• Builds effective partnerships with customers and colleagues.

Working Conditions

• Works hours must be performed during normal business hours to match delivery times and customer hours.

• Daily car travel to and from account locations is required.

• Is required to lift up to 50 lbs.

• May be required to stand for long periods of time while performing work duties.

• Must work safely with chemicals and hazardous materials.

This position does not offer relocation benefits.

Benefits:

We offer competitive remuneration healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!