Room Attendant
Room Attendant
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Job Description
A Lead Room Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on own or in teams
- Previous experience as a room attendant
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in a similar position
- Ability to lead others
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
A Lead Room Attendant is responsible for cleaning guest bedrooms bathrooms and common areas to deliver an excellent Guest and Member experience while managing and responding to guest requests.
What will I be doing
As a Lead Room Attendant you are responsible for cleaning guest bedrooms bathrooms and common areas to deliver an excellent Guest and Member experience. A Lead Room Attendant will also be required to manage and respond to guest requests. Specifically you will be responsible for performing the following tasks to the highest standards:
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Comply with hotel security fire regulations and all health and safety legislation
- Carry out lost property procedures<
- Assist and train other team members where necessary
- Support other departments wherever necessary and maintain good working relationships
EOE/AA/Disabled/Veterans
Employment Type
Full-Time
