Shift Supervisor -PT- Sat&Sun 3PM-11PM

Position Title: Shift Supervisor The Aston

Reports To: Assistant Director

Classification: Part-Time Hourly (Non-Exempt); Essential

Location: NW Washington DC 20037

Hours: Saturday and Sunday 3pm -11pm some overtime may be required.

About Us: Friendship Place is a nonprofit organization serving the Washington DC region empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care shelter case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Our Core Values: Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values. This includes the following: Excellence and Innovation; Finding Ways to Say Yes; Caring at the Core; Agents of Change; Support Empowerment and Development; Building Relationships; and Integrity and Accountability.

Summary of Position: The Aston is a non-congregate shelter serving single adults and adult households without children experiencing homelessness in the District of Columbia. The Aston has the capacity to serve up to 190 residents with a variety of shelter bed environments including medically vulnerable and medical respite beds work beds beds for seniors ADA beds and beds for couples and families with non-minor dependents. All residents of The Aston are matched through the Coordinated Assessment and Housing Placement (CAHP) system and are targeted to enter stable housing destinations within 3-6 months of program entry. The Shift Supervisor is responsible for ensuring the smooth operation and service delivery of scheduled Residential Aides on each shift. The position will ensure that intake procedures and unit assignments are completed for new resident placements required room inspections are complete and all documentation is filed per shift. The Shift Supervisor will serve as the liaison to security janitorial and food services during their scheduled shift.

Essential Duties and Responsibilities:

• Provides shift supervision to assigned Residential Aides to ensure smooth execution of program responsibilities support services and operations.
• Provides appropriate support and oversight of residents; supports and reinforces program policies and rules.
• Provides an efficient and safe working environment for residents employees and visitors to The Aston.
• Conducts and supports intake processes for newly assigned residents to The Aston; Explains program rules rights responsibilities building procedures/schedule and unit assignments.
• Ensures a shift log is maintained to record all activities and information regarding scheduled shifts.
• Provides de-escalation services to residents and contacts crisis services (MPD Mobile Crisis CRT etc.) as necessary.
• Serves as primary point-of-contact for security janitorial and food vendors during the shift.
• Ensures appropriate noise levels within the building and enforces guidelines for quiet hours (overnight)
• Ensures that all Residential Aides always remain awake and alert on shift.
• Monitors and ensures the completion of required unit inspections on each shift; gathers and files documentation.
• Reports and documents maintenance and building concerns to the Assistant Director
• Ensures detailed completion and submission of all Unusual Incident Reports (UIR) or Critical Incident Reports (CIR) in the required timeframe during each shift.
• Coordinates the delivery distribution storage and disposal of meal deliveries.
• Distributes residential supplies and support to residents as available (cleaning hygiene laundry bedding etc.).
• Build trusting relationships with participants and respond with empathy and flexibility to foster wellness independence and service delivery
• Participate in multidisciplinary team meetings supervision and actively seek out professional development opportunities.
• Communicate professionally and clearly in all interactionsboth written and verbalto support seamless service delivery and collaboration
• Demonstrate integrity cultural responsiveness and mission alignment in a fast-paced equity-driven environment
• Maintains compliance in all assigned mandatory training and background clearances.
• Provide supportive services to individuals experiencing homelessness with serious mental illnesses addictions medical concerns etc.
• Perform other duties as assigned to support the success of the program and its participants.

Education/Experience Requirement

• A high school diploma or equivalent is required.
• Two (2) years of experience working in a residential or shelter setting is required.
• Prior supervisory experience is preferred.
• Prior relevant work experience in human or homeless services psychiatric rehabilitation additions poverty foster care mental health youth/young adults communities strongly preferred.

Essential Skills and Competencies

• Must have or be able to obtain a First Aid/CPR/AED certification that includesa hands-on skills testing module. Friendship Place will provide First Aid/CPR/AED training.
• Excellent time management detail-oriented organized capable of maintaining confidentiality and able to work independently with minimal supervision
• Experience with adult rehabilitation mental health addiction and co-occurring disorders
• Experience working with families youth and school systems in culturally diverse environments with empathy and integrity.
• Must possess and be able to demonstrate strong intra- and interpersonal communication skills with the ability to effectively express ideas needs and observations both verbally and in writing. This includes the ability to communicate clearly and respectfully with clients colleagues and supervisors as well as to document interactions and incidents accurately professionally and in a timely manner.
• Must be able to demonstrate active listening emotional awareness and the ability to adapt their communication style to different individuals and situations.
• Ability to work well under pressure and as part of a diverse team
• Able to demonstrate professionalism across all levels of the organization at work and any organization-sponsored event.
• Strong commitment to the organizations mission vision and values.
• Proficiency in Office 365 system specifically Word and Excel
• Strong work ethic including integrity honesty professionalism and accountability for actions and actions. (willingness to get dirty and support colleagues in achieving outcomes)
• Commitment to Organizational Practices and Culture (Mission Core Values Strategic Planning and Compliance)
• Experience with Microsoft Programs (Word Excel PowerPoint Outlook etc.) Internet services and web-based reporting systems.

Working conditions: The office is located in an apartment building and exposed to conditions that arise in homes including occasionally biohazards (e.g. blood tissue human waste) and conflict.

Physical and Environmental Requirements

The position will spend most of the time moving through the program site providing supportive services to residents and desk settings for required reporting. Employees must be able to sit and stand for extended periods of time with repetitive motions and positions. Some lifting may be required (up to 20-25lbs).

Background Checks: This position is classified as Safety Sensitive under DHS. The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting FBI Background Check DC Metropolitan Police Background Check State-of-Residence Police Background Check DC Child Abuse Registry (CFSA) National Sex Offender Registry Check Drug Panel and Alcohol Screening Tuberculosis Test and Driving Record check (for positions transporting participants). Reference checks and verification of current and/or previous employment are required.

Direct & Indirect Reports

Direct: None

Indirect: Assigned Residential Aides per shift (No Performance Management expectations)

Specific Requirements: The employee must have a valid government-issued ID and have reliable transportation to arrive at the worksite on time.

Other Details:

Application Deadline: This job is open until filled or the hiring manager determines that they can no longer accept applications.

Compensation: The hiring pay range is between $19.01 - $22.14 hourly. The starting hourly rate is based on a step system. A candidates starting pay determination is made based on meeting the basic position requirements and current completed education credentials and work experience. Please Note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including low-cost health insurance health reimbursement flexible spending accounts employer-paid dental vision short and long-term disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are pro-rated for part-time employees).

COVID-19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID-19 in accordance with the agencys COVID-19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID-19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law consistent with CDC guidelines and the DC Department of Health.

Location: Washington DC

Interview Process: Phone screening panel style interview final interview.

Website:

Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement: Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting