2026 Customer Service Intern

Job Description:

Early Talent Program Overview

The Terex Early Talent Program is a strategic initiative designed to identify and develop the future leaders of our global organization. Opportunities include three month internships six month co-ops and three year long rotational Leadership Development Programs (LDP). More information about our LDP programs can be found at sets our Early Talent programs apart is that from day one students are immersed in meaningful real-world projects that directly contribute to business outcomes. We invest in the personal and professional growth of our early talent with the goal of converting high-performing interns and co-ops into full-time LDP participants. Early talent candidates are intentionally selected to identify individuals with long-term leadership potential. We then provide individuals the tools mentorship and experiences needed to build a strong foundation for career growth.

Our Commitment to You

• Cross-functional high impact projects that support our strategic business goals
• Structured mentorship support and professional development opportunities
• Networking opportunities to engage with leaders and build lasting professional connections
• Interns who demonstrate strong leadership potential and high performance are given accelerated consideration into our Leadership Development Program

What Youll Do

During your time with us you will:

• Be part of the Machines Customer Service team in the Sales organization at Genie
• Provide general customer case support for inquiries and order entry in Salesforce and Outlook including creating product quotes for customers
• Coordinate customer case assignments in Outlook
• Provide recommendations for process improvement
• Revise standard work documentation

What Youll Bring

• Currently pursuing a bachelors degree or higher in business industrial engineering supply chain quality/continuous improvement sales or similar field
• Able to work full-time 40 hours per week for 3 months in-person in Bothell WA (in-person Tues-Thurs)
• Enthusiasm to interact with internal Team Members customers and associated customer-facing processes
• Ability to deal with ambiguity
• Strong experience with Office 365 tools e.g. Excel PowerPoint Teams and Planner
• Good presentation skills and analytical thinking
• Ability to communicate tactfully and respond positively
• Good organizational and time management skills

Nice to haves

• Interest in joining Leadership Development Programs after graduation
• Knowledge of process improvement and lean manufacturing concepts
• Salesforce and Oracle ERP experienceand ability to learn new systems
• Experience with analyzing and interpreting trends from data
• Assimilate quickly into a team environment
• Natural curiosity to learn and self-motivated
• Excellent verbal communication skills relationship building skills and demonstrated ability to work across functional areas and levels of management

The compensation for this position is $26/hr for undergraduate interns and $28/hr for graduate or returning interns. This position is eligible for holiday pay and if desired medical insurance.

Why Join Us

• We are a global company and our culture is defined by our strong Values: Integrity Respect Improvement Servant Leadership Courage and Citizenship.
• Safety is an absolute way of life and we expect all team members to prioritize safety and commit to Zero Harm.
• We are committed to an inclusive environment where every team member feels safe supported and valued.
• We make a positive impact by providing innovative solutions engaging our people and operating in a sustainable way.
• We are committed to helping team members reach their full potential.
• Through innovation and collaboration our vision remains forward-looking and we aim to be a catalyst for change inspiring others to build a better world for generations.

If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.

About Terex:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery waste and recycling solutions mobile elevating work platforms (MEWPs) and equipment for the electric utility industry. We design build and support products used in maintenance manufacturing energy minerals and materials management construction waste and recycling and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance products that support renewable energy and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America Europe and Asia Pacific and sold worldwide.

Additional Information:

We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting engaging developing and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive supportive non-discriminatory and safe workplace for all team members. To that end we are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our an Equal Opportunity Employer employment decisions are made without regard to race color religion national origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability including disabled veterans you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at.

The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.