Senior Account Manager, Global Franchise
Senior Account Manager, Global Franchise
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Senior Account Manager you will take ownership of a portfolio of enterprise franchise accounts driving engagement retention and growth. Youll work cross-functionally to execute strategic plans guide clients through complex deployments and uncover expansion opportunities.
Your mission should you choose to accept it:
- Lead the execution of customer success plans and partnership playbooks
- Serve as the primary point of contact for key accounts and regional hubs
- Run regular QBRs business reviews and executive updates
- Identify and pursue upsell and cross-sell opportunities with support from commercial leads
- Collaborate with Product and Solutions to integrate new releases
- Track KPIs and report back to clients and internal stakeholders
- Drive best practices across onboarding rollout and optimization phases
- Mentor junior team members and contribute to internal process improvement
Youll be a great fit if you bring a few of the below with you:
- 46 years experience in enterprise-level account management and/or commercial sales with a proven track record of success managing global franchise-level accounts within the hospitality industry.
- Experience in hotel tech in either a farming or hunting role with a deep understanding of hotel operations and SaaS ways of working. Brings strong industry knowledge and the ability to align hospitality tech solutions with the operational realities of hotels.
- Exceptional communication negotiation influencing and relationship-building skills with the ability to engage and build trust with senior leadership and key decision-makers internally and externally.
- Proven track record of managing large clients and driving results.
- Ability to lead cross-functional projects and customer programs.
- Comfort with data interpretation and storytelling.
Required Experience:
Exec
Employment Type
Full Time
