Dynamic Automotive Sales Manager
Dynamic Automotive Sales Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Sales Manager Acura of Memphis
Location: Memphis TN
Employment Type: Full-time On-site
Reports To: General Manager
About the Role
Were looking for a Director of Sales to lead our new- and pre-owned vehicle sales operations with high energy killer instincts deep empathy and a self-starter mindset. Youll own strategy and execution from traffic generation to delivery and retention building a top-performing team that delivers a premium client experience worthy of the Acura badge.
What Youll Do
- Lead & coach a high-performance team of sales managers product specialists and BDChiring onboarding training and setting clear standards for process and performance.
- Own the sales plan: forecast volume gross PVR penetration rates and expenses; set monthly/quarterly objectives; track and communicate progress daily.
- Drive showroom & digital performance: manage lead response time appointment set/show rates demo ratios write-ups and closing percentages across floor phone internet and digital retailing.
- Elevate client experience: ensure a white-glove luxury delivery process with consistent follow-up transparent communication and fast problem resolution that grows CSI and lifetime value.
- Optimize inventory & merchandising: maintain days supply targets; guide model/trim mix pricing and display standards; partner with the used-car manager on acquisitions turn and aging.
- Partner cross-functionally: align with Marketing/BDC on campaigns and events; coordinate with Service/Parts for sold-order ETAs accessory sales and first-service retention.
- Manage desking & deal quality: structure deals for speed and profitability; ensure accurate trade appraisals; collaborate with F&I to improve product penetration and compliance.
- Run the numbers: analyze sales and market data (OEM programs incentives conquest/loyalty competitive activity) and refine strategy accordingly; report KPIs to the GM.
- Protect the brand: uphold Acura and dealership standards for presentation ethics documentation and regulatory compliance.
Youll Succeed If You Have
- 5 years of progressive automotive sales leadership (GSM/Sales Director or equivalent) with a luxury brand or high-line experience preferred.
- A track record of beating volume and gross objectives while improving CSI.
- Mastery of CRM (Elead/CDK/DealerSocket/VinSolutions or similar) desking tools digital retailing workflows and lead management.
- People leadership chops: recruiting coaching accountability and culture-building.
- High energy empathy: you motivate teams connect with clients and stay calm under pressure.
- Strong business acumen: forecasting budgeting inventory planning and marketing alignment.
- Impeccable professionalism ethics and communication skills.
Key Metrics Youll Own
- New/Used retail volume and front-end gross
- PVR and F&I product penetration (VSC GAP ancillary)
- Lead response time set/show/close rates across channels
- Inventory days supply turn and aging
- CSI/Online reputation and first-service retention
- Team hiring ramp and retention
What We Offer
- Competitive base compensation performance bonus plan
- Health dental vision 401(k) with match paid time off
- OEM training and leadership development
- A values-led culture modern facilities strong community reputation
Required Experience:
Manager
Employment Type
Full-Time
