Sr. Systems Administrator III - Generalist

Under the guidance of the Principal Systems Administrator the Senior Systems Administrator will provide O&M support installation configuration securing and hardening testing validation sustainment upgrading remediation and decommissioning as it relates to enterprise server-based solutions across the IT enterprises multi-platform (Microsoft *nix etc.) information systems varying in size and complexity (LAN MAN WAN etc.). Existing server-based solutions include a variety of major technology vendors including but not limited to Citrix Esri McAfee Microsoft Red Hat ServiceNow and SolarWinds.

Responsibilities

• Support the Information Technology (IT) Operations and Maintenance (O&M) Server team to provide enterprise-level high-performance highly available server technology solutions (systems applications and services) as the customers Enterprise IT System Applications and Services catalogs
• Support the mid-to-senior level internal escalation tier(s) for the Server O&M team providing advanced troubleshooting support and guidance to rapidly assess and remediate challenges in the Server System Application and Services arena that arise
• Produce and maintain documentation of the Server teams solution system(s) sub-system(s) and component(s) deployed and in use in the customers IT Solutions portfolio including as-built documentation capacity/performance plans processes and procedures workflows run books and all other area of server system life-cycle planning

Requirements

• TS/SCI Clearance with ability to obtain and maintain CI Poly
• Bachelors degree from accredited University. If no degree is held qualified candidates must possess one of the following certifications: CompTIA Security CE GIAC Security Essentials Certification (GSEC) Systems Security Certified Practitioner (SSCP)
• 7 or more years of progressive and increasingly complex experience successfully providing O&M support of enterprise server operating systems (OSs) (Windows Server Red Hat Enterprise Linux etc.) and server applications and services such as Microsoft Active Directory (AD) Exchange File Services SQL Server and SharePoint etc. across multi-platform information systems varying in size and complexity (LAN MAN WAN etc.)
• 5 or more years of personal and hands-on experience managing and administering a complete Microsoft AD Domain and Forest Functional Level (DFL/FFL) of Windows Server 2008 R2 or higher to include but not be limited to Domain Controllers Global Catalogs LDAP/S Domain Naming Services and Dynamic Host Configuration Protocol (DHCP). A strong understanding of the workings of AD is a must. Additional experience working with newer DFL/FFL levels (i.e. Windows Server 2012 or higher) is a plus.
• 5 or more years of experience operating and maintaining solutions in secure processing environments which must adhere to U.S. Government Information Assurance and Security standards such as the Defense Information Systems Agency (DISA) Security Requirements Guides (SRGs) and Security Technical Implementation Guides (STIGs)
• Demonstrated experience leveraging industry and vendor provided product documentation and best practices to successfully deploy operate and maintain a variety of enterprise-level Microsoft applications (Exchange IIS SharePoint SQL etc.) and services (DFS KMS PKI etc.) as well as major third-party software solutions within a Page 47 production system with focus on minimizing and eliminating if possible negative enduser impact and/or downtime
• Familiarity with leveraging scripted technologies such as Microsoft PowerShell PowerShell on Linux Batch VBScript etc. to automate and orchestrate routine as well as complex O&M duties and responsibilities with a focus on maximizing efficiency consistency and minimizing the subsequent human error factor of related tasks. Having personal hands-on experience with authoring testing troubleshooting and/or implementing such scripted technologies is a plus.
• Meet the Cyber IT/Cybersecurity Workforce (CSWF) System Administrator (451); Intermediate Level for SECNAV M-5239.2 compliance

Desired Skills

• Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 and Global Information Assurance Certification (GIAC) Certified Windows Security Administrator (GCWN) certified. Microsoft Certified Solution Expert (MCSE): Core Infrastructure certified is a most desired.
• Technical certifications in other enterprise-level OSs applications and technologies such as Citrix Cisco Microsoft Red Hat Splunk and SolarWinds are also a plus
• Experience working with newer core Microsoft enterprise Server technologies to include AD Windows 10 Windows Server 2016 Microsoft SQL Server 2016 and Microsoft IIS 10. Additional experience working with these products on the Windows Server Core offering is a plus.
• Demonstrated experience implementing operating and maintaining Microsoft-based High-Availability (HA) Server technologies such as Network Load Balancing (NLB) and Windows Failover Clusters (WFC) and Application-specific technologies such as Microsoft Exchange Database Availability Groups (DAGs) Microsoft Internet Information System (IIS) Application Request Routing (ARR) Web Farms and/or Microsoft SQL Server Always-on Availability Groups
• Demonstrated experience implementing configuring securing operating and maintaining enterprise solutions to meet vendor and industry information security (INFOSEC) guidance and best practices DISA SRG/STIG information assurance (IA) compliance and governance demands such as the use of cryptography to satisfy Data at-Rest Encryption (DARE) and Data-in-Flight Encryption (DIFE) requirements
• Demonstrated experience receiving and reviewing notice of INFOSEC vulnerabilities issues and/or problems research acceptable solutions presenting the solution for customer acceptance and implementation to remediate INFOSEC findings within predefined timeframes across multiple platforms applications and/or services
• Demonstrated experience providing mentorship and On the Job Training (OJT) to junior and/or lesser experienced team members
• Working knowledge and/or experience using Microsoft System Center Configuration Manager (SCCM) for the purposes of conducting Microsoft Windows end-point baselining inventorying patching and updating and software metering across a globally dispersed enterprise Wide Area Network (WAN). Experience configuring and/or building SCCM Device Collections Applications Deployment Packages and/or Software Update Groups is a plus.
• Working knowledge and/or experience performing advanced troubleshooting techniques methodologies processes and practices to quickly identify and assess an issue develop the strategy to resolve the issue implement the resolution and restore the degraded entity to an operational state all while maintaining concern for the original configuration and the overall Information Security (INFOSEC) posture of the environment
• Working knowledge and/or experience using Microsoft AD Certificate Services (ADCS) to provide enterprise production Public Key Infrastructure (PKI) services to end-points applications and services and users for the various common purposes Server Authentication Client Authentication Encryption Code Signing Digital Certificate. This should include experience administering and working with Certificates and installation and configuration of those certificates in the solutions.
• Working knowledge and/or experience using Microsoft Exchange in a dispersed configuration to minimize if not eliminate single points of failure in the server roles and service offerings to maximize availability reliability and resiliency. Experience working with Microsoft Exchange 2010 or newer is a plus.
• Working knowledge and/or experience using Microsoft Office SharePoint Server (MOSS) and Outlook Web Apps (OWA) to provide an enterprise platform to share and manage content knowledge and applications to empower teamwork quickly find information and seamlessly collaborate across the organization
• Working knowledge of all aspects of enterprise-grade IT solutions across the technology stack: physical networking storage virtualization servers applications and services
• Familiarity with and/or experience administering on-premises Windows Server Update Services (WSUS) servers to include downloading exporting and importing of metadata and update content when the WSUS server is completely disconnected from the internet (i.e. air gapped) for the purposes of hosting the update repository for Microsoft SCCM
• Familiarity with and/or experience using Microsoft Distributed File Services (DFS) Namespaces (DFS-N) and Replication (DFS-R) to provide domain-based common file Page 50 services access configuration and protection to include off-site replication of business and mission critical data
• Familiarity with and/or experience using Microsoft Volume Activation Services both AD-based Activation (ADBA) and Key Management Services (KMS) for Windows OS and Microsoft Office product offerings
• Familiarity with and/or experience using McAfee ePolicy Orchestrator Management for Optimized Virtual Environments (MOVE) and VirusScan Enterprise for Storage (VSES) for the purpose of satisfying IA/INFOSEC end-point anti-virus threat firewall and web control is a plus
• Familiarity with and/or experience using the SolarWinds Orion Platform (NPM NTA NCM IPAM UDT NTM DPA SAM etc.) for the purpose of enterprise-wide centralized entity performance configuration capacity and availability monitoring is a plus
• Familiarity with and/or experience providing server and/or desktop O&M support within Virtual Desktop Infrastructure (VDI) implementations are desired. Specific experience working with Citrix Virtual Apps and Desktops (formerly XenDesktop) hosted offerings is a plus.
• Familiarity with IT Networking technologies concepts and approaches to routing and switching TCP/IP traffic analysis packet capturing and analysis and traffic flow is a plus

About Us
For more than 20 years NewGen Technologies has solved our clients toughest IT challenges with integrity security and outstanding service by delivering both technology and talent. We have helped secure borders have used artificial intelligence (AI) to fight terror aided the identification of criminals and have helped to prevent crime through the introduction of team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ