Branch Manager
Branch Manager
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Job Description
Job Description:
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Achieve budgeted net margin month-on-month for the Branch.
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Control OPEX and ensure alignment with gross margins.
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Should have knowledge of at least three products out of 5 (Air Imports/Air Exports /Ocean Imports/Ocean Exports/Custom Clearance)
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Monitor and manage account receivables with a focus on timely and accurate billing and DSO.
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Meet Personal KPIs and financial targets.
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Drive yield enhancement across all Lines of Business (LOBs).
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Ensure smooth functioning of all operations across departments and lines of business.
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Implement and monitor quality compliance and operational standards.
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Respond promptly to RFQs and coordinate with overseas partners.
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Mitigate risk through sound risk management controls and procedures.
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Drive business development and increase the client base.
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Conduct regular client visits generate personal gross margins and manage key accounts.
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Lead sales management including reviews analytics and target setting for sales teams.
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Focus on the development of major trade routes and key verticals with budgeting plans in place.
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Build and maintain strong relationships with carriers for better space and rates.
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Oversee general management and cross-departmental coordination.
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Ensure acquisition and retention of quality manpower.
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Initiate HR and team-building activities to maintain a motivated and engaged workforce.
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Train and develop staff with a clear focus on succession planning.
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Define KRAs and job profiles for Assistant Managers and above.
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Conduct timely and structured performance appraisals linked to measurable outcomes.
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Ensure clear and effective communication across all staff.
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Promote a culture of service excellence and monitor CRM performance regularly.
Employment Type
Full-time
