Software Support Engineer
Software Support Engineer
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Job Description
Software Support Engineer
Who We Are:
Live events create lifelong memories.
From concerts and festivals to major sporting events nothing brings people together quite like the energy of a live experience. Thats why companies spend over $600 billion annually entertaining clients and prospects at events-it works.
Were at the heart of this industry helping the worlds best companies simplify ticket and event management with our industry-leading software. Our platform makes it easy to invite guests manage events from start to finish and prove the ROI of live experiences.
Were proud to partner with some of the biggest names in sports entertainment and business and serve a wide range of global brands-including Fortune 500 companies universities and even professional sports leagues.
Now were looking for a motivated Software Support Engineer (Full-Stack) to join our growing technology team.
Why You Should Join Us:
This isnt just another dev job-its a chance to:
- Work on real impact projects: Youll build and support applications used daily by major brands and sports franchises.
- Grow your skills fast: Youll be exposed to multiple languages frameworks and platforms ( PHP Java Angular AWS and more).
- Be part of an award-winning culture: Recognized as one of the Best Places to Work with a 4.6/5 Glassdoor rating.
- Enjoy amazing perks: From live event credits and unlimited PTO to happy hours and volunteer opportunities we invest in both your career and your well-being.
- Thrive in a collaborative environment: Work alongside a passionate supportive team that values innovation creativity and having fun.
What youll do:
- Develop and maintain web-based applications on AWS using PHP and Java.
- Build and enhance REST APIs for both external and internal use.
- Debug and resolve application issues providing support to cross-functional teams.
- Take part in the full web application lifecycle-from requirements gathering to post-launch support.
- Tackle coding challenges across the stack while learning new languages and design patterns.
- Stay on top of emerging trends tools and best practices in web development.
- Be available during regular in-office hours (Monday Friday) with occasional off-hours support based on project needs.
What were looking for:
- Bachelors Degree required; MS in Computer Science Engineering MIS or related field preferred.
- 3 years of frontend and backend application development experience.
- Strong expertise in and relational databases (MySQL or similar).
- Experience with SQL schema design Git/Github and cloud platforms (AWS GCP or Azure).
- Familiarity with GenAI coding tools (Cursor Copilot) for development and testing.
- Solid understanding of JavaScript fundamentals including DOM manipulation.
- Preferred knowledge of Angular Elasticsearch/OpenSearch and SPA techniques.
- Bonus experience (nice to have not required): Symfony or other PHP frameworks Salesforce development Java.
- Strong problem-solving skills with excellent communication abilities.
Perks & Benefits
- Competitive base salary: $100000 $115000
- Bonus eligibility
- In-Office role Monday Friday (Calabasas CA)
- 401k with company match
- Comprehensive health benefits (Medical Dental Vision)
- Unlimited PTO
- Quarterly live event credit go enjoy the experiences we help create
- Monthly happy hours & volunteer opportunities
- Fun team-driven work environment
Employment Type
Full-time
