Baggage Service Agent - LGA Airport
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Job Location:
Flushing, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
TURNING LOST BAGS INTO FOUND SMILES - BAGGAGE SERVICE AGENTS NEEDED!
The Baggage Service Agent assists passengers with lost delayed or damaged luggage ensuring prompt resolution accurate record-keeping and compliance with service and safety standards.
WHAT ITS LIKE TO WORK AS A BAGGAGE SERVICE AGENT
- Assist passengers with inquiries and claims for delayed lost or damaged baggage.
- File reports and initiate tracking procedures to recover lost luggage efficiently.
- Provide timely updates and clear communication to passengers regarding baggage status.
- Coordinate with airline staff and baggage handlers to resolve baggage issues promptly.
- Maintain accurate records of all baggage service interactions and resolutions.
- Ensure compliance with airport safety and security protocols while delivering high-quality customer service.
- Exemplify PrimeFlight customer service and safety standards
- Perform any additional duties as assigned by management
WHY WORK FOR PRIMEFLIGHT
- Enjoy benefits like 401(k) with matching health dental vision and life insurance paid time off growth opportunities and more (*part-time benefits may vary)
- We are committed to being a leading provider of commercial services within the aviation industry
- Our teams focus on maintaining a positive working environment and treating all team members with respect
- With more than 200 locations across the world we offer opportunities for career progression
- Enjoy a competitive pay scale
QUALIFICATIONS
- 18 years of age or older
- Eligible to work in the United States
- Communicate effectively in English (reading writing speaking)
- 1 Year Customer Service experience
- Ability to access and interpret information in print and electronically including the use of electronic devices including IPads/Tablets Computers and Mobile Devices
- Effectively communicate with colleagues and clients both in-person and through electronic means
- Pass a background check and drug screen
- Eligibility to acquire needed credentials and clearances (FAA TSA Port Authority U.S. Customs and U.S. Postal- as applicable)
- Airlines are 24/7 so we need our team members to be flexible to work various shifts including nights weekends and holidays
To perform this job successfully an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment knowledge skill and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.
PHYSICAL ACTIVITY/WORKING CONDITIONS MAY INCLUDE:
- Ability to lift up to 70 pounds
- Prolonged standing and walking in an indoor/outdoor environment as applicable
- May need to reach with arms and grasp with hands
- May need to push pull
- May need to bend stretch squat kneel
- Exposure to moderate and at times high noise levels
- Be able to hear and respond to the spoken voice and to audible alarms
- Tasks may involve repetitive motions of the arms wrists hands and/or fingers
- Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
The pay rate listed on this post is what the company reasonably expects to pay for this position. However individual compensation may vary based on factors including qualifications skills competencies education and experience.
PrimeFlight Aviation Services Inc. is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service Inc. without regard to race ethnicity religion color sex gender gender identity or expression sexual orientation national origin ancestry uniform service member and veteran status marital status pregnancy age protected medical condition genetic information disability or any other protected status in accordance with all applicable federal state/province and local laws.
Required Experience:
Unclear Seniority
Key Skills
- Business Development
- Business Intelligence
- Time Management
- Hospitality Management
- Outbound Calls
- Communication
- Service Areas
- Relationship Management
- Administrative Services
- Client Services
- Customer Service Management
- Regular Maintenance
- Sales Support
- Safety and Security
About Company
If you have a positive attitude, provide great customer service and enjoy working in a team-oriented environment, we invite you to apply. With over 50 airport locations and positions ranging from aircraft fueler and cleaner to wheelchair, baggage service and ramp agent, we provide ben ... View more
