Customer Care Executive
Customer Care Executive
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Job Description
What youll be doing:
The Customer Care Exec role is a fantastic opportunity to join Iomart as the face of our Easyspace brand. Were looking for someone who is passionate about delivering outstanding service building lasting relationships and representing our brand with warmth and professionalism.
At Iomart customer experience is at the heart of everything we a fast-paced and ever-evolving industry customer feedback is vital to helping us innovate and improve. As part of our Customer Care Team youll be reaching out to both new and existing customers to gather insights identify opportunities and ensure we continue to provide the right products and solutions to meet their needs.
Youll also work closely with our Renewals Team where youll take ownership of customer account renewals while proactively seeking opportunities to grow accounts and add value.
What youll be doing:
Meeting and exceeding renewal targets and KPIs
Using renewals leads to generate new sales opportunities
Growing customer accounts by providing expert knowledge of our products and services
We want to hear from you if you:
- Have previous experience in sales and renewals
- Have previous customer service experience
- Are excellent at objection handling
Whats in it for me
Salary DOE Uncapped Commission Benefits
Who youll be doing it for:
Iomart is the UKs leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud Data Protection Cyber Security and Secure Connectivity to over 9000 organisations in the UK and globally.
- We have over 25 years expertise in data centre and cloud services
- Over 600 skilled professionals and turnover over 143m
- Our HQ is in Glasgow and offices across the UK.
- We provide critical services across all public and private sectors
What to do next:
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please contact us on
Were an equal opportunities employer and want our vacancies to be available to all so if you need us to make any reasonable adjustments during the process then just let us know.
Employment Type
Full-Time
