Pessoa Auxiliar De Atendimento
Pessoa Auxiliar De Atendimento
Posted on :
05-09-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Description
Responsibilities
Prerequisites
Prestar atendimento recebendo a solicitao de informaes agendamentos esclarecimentos reclamaes etc. fornecendo informaes sobre coberturas contratuais e intermediando autorizaes para procedimentos mdicos/cirrgicos bem como atualizaes cadastrais dos usurios prestando esclarecimentos ou encaminhando para rea responsvel para providncias ou andamento da soluo do problema.
Responsibilities
- Recepcionar e avaliar as solicitaes de autorizaes de consultas exames internaes prorrogaes exigncias e protocolo de transao Unimed (PTU) cumprindo os prazos estipulados pelo Manual de Intercmbio Nacional (MIN).
- Realizar o atendimento aos clientes atravs de ligaes telefnicas ouvindo com ateno as solicitaes e reclamaes solucionando quando possvel conforme normas e procedimentos ou encaminhando para providncias necessrias;
- Registrar as solicitaes de beneficirios tais como reclamao em geral solicitao de cancelamento de planos e solicitao em geral (gravao de ligao guia mdico etc.).
Prerequisites
- Ensino Mdio Completo
Employment Type
Full Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
