Quality Manager

Quality Manager-Onsite

Jackson TN

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you Join our top-notch team of more than 50000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands including DEWALT BLACKDECKER CRAFTSMAN STANLEY CUB CADET and HUSTLER.

The Job:

As a Quality Manager youll be part of our growing team working as an on-site employee. Youll get to lead all quality assurance and quality control activities within the facility. This role ensures that products processes and services consistently meet company standards ISO 9001 requirements and customer expectations. The Quality Manager will partner with operations corporate management and cross-functional teams to promote a culture of quality continuous improvement and compliance throughout the distribution center. This role requires both a strategic leader and a hands-on problem solver who can drive sustainable improvements across all DC functions.

Youll also get to:

• Provide leadership planning and oversight of the Quality Assurance department and its team members.
• Develop implement and maintain quality management systems (QMS) across all DC operations including inbound order processing and outbound.
• Establish measure and report on key quality business metrics to monitor performance and drive improvement.
• Ensure instruments and equipment used for quality control are calibrated and traceable to national standards.
• Analyze and report quality control data through statistical methods charts and performance reports.
• Conduct internal audits and support external audits to ensure compliance with ISO standards.
• Lead root cause investigations for non-conformance reports and customer complaints implementing corrective and preventive actions.
• Represent the Quality function in process change reviews technology implementations and new system evaluations.
• Partner with operations leaders to establish effective quality objectives identify risks and implement best practices.
• Plan and deliver quality and reliability training programs across the organization.
• Oversee site ISO 9001 activities including certification documentation and compliance.
• Maintain the Quality Assurance Manual and ensure ongoing alignment with company standards.
• Collaborate with suppliers and customers to resolve quality concerns and ensure continuous improvement.
• Lead process improvement initiatives using Lean Six Sigma DMAIC and other methodologies.
• Manage the sites quality budget resources and departmental goals.
• Perform other duties as assigned.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. Youre not intimidated by innovation. Wouldnt it be great if you could do your job and do a world of good In fact you embrace it.

You also have:

• Bachelors degree in Engineering Mathematics Quality Management or related field.
• 5 years of progressive Quality Assurance/ISO experience preferably in distribution fulfillment or manufacturing environments.
• Strong knowledge of ISO 9001 and quality management systems.
• Proven leadership skills including coaching mentoring and influencing at all organizational levels.
• Advanced analytical skills with the ability to apply statistical methods and interpret complex data sets.
• Proficiency with Microsoft Office (Word Excel PowerPoint) and statistical software.
• Excellent oral and written communication skills with experience presenting to senior management.
• Demonstrated ability to build cross-functional relationships and foster collaboration.
• Strong leadership presence with ability to drive a cultural shift toward quality and continuous improvement.
• Excellent problem-solving and decision-making abilities.
• Detail-oriented organized and able to manage multiple priorities effectively.
• Skilled in developing communicating and executing a vision for quality within the DC.
• Comfortable working in both corporate and operational environments.
• - Prior experience with ISO certification and auditing processes preferred.
• Hands-on experience with Lean Six Sigma DMAIC or Agile methodologies preferred.
• Familiarity with distribution center processes (receiving warehousing order processing and shipping) preferred.
• Experience with quality management certifications (CQM CQE Six Sigma Green/Black Belt) preferred.
• Ability to manage multiple projects in a fast-paced highly interactive team environment preferred.
• Experience in data mining simulation tools and advanced reporting systems preferred.

The Details:

Youll receive a competitive salary and a great benefits plan including:

• Medical dental life vision disability 401(k) Employee Stock Purchase Plan paid time off and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place youll want to be and stay. Being part of our team means youll get to:

• Grow: Be part of our global company with 20 brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources including our digital learning portal.
• Belong: Experience an awesome place to work where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism giving back and sustainable business practices.

Whats more youll get that pride that comes from empowering makers doers protectors and everyday heroes all over the world. Were more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. Were visionaries and innovators. As successful as weve been in the past we have so much further to go. Thats where you come in. Join us!

#LI-Onsite

#LI-SB1

We Dont Just Build The World We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative tech-driven and highly collaborative team environment supported by over 58000 professionals in 60 countries across the globe. Here youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS DEWALT CRAFTSMAN MAC TOOLS and Black Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843 but that hasnt stopped us from evolving into a vibrant diverse global growth company.

Benefits & Perks

Youll get a competitive salary and a comprehensive benefits plan that includes medical dental life vision wellness program disability retirement benefits Employee Stock Purchase Plan Paid Time Off including paid vacation holidays & personal days and tuition reimbursement. And of course discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

What Youll Also Get

Career Opportunity: Career paths arent linear here. Being part of our global company with 60 brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development:
Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here too.

Purpose-Driven Company:
Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism giving back and sustainable business practices.

EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race color religion age sex sexual orientation gender identity national origin disability veterans status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website please contact us at or at . Due to volume we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal ()