Home Care Operations Specialist
Share
Job Location:
Santa Barbara - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Office Work with a Purpose! We are a licensed professional caregiver agency in downtown Santa Barbara. Our primary objective is to take care of our clients and the families that we work with. We are proud to put our clients AND employees at the heart of everything we do. As our Home Care Operations Specialist we will depend on you to coordinate general office activities assist with billing and payroll maintain physical and electronic files and support other departments as needed.
Enjoy Our Job Benefits:
- Short team & Long-term Disability
- Paid Time Off
- Life Insurance
- Bonus structure
- Varied Discount Programs
What Will You Do
Customer Service
- Ensure all communication is sent in a timely manner according to policy
- Answer and screen incoming phone calls in a pleasant courteous manner
- Input client leads into home care software and create and send client welcome packets and prospect information
Billing Accounts Receivable & Payable
- Ensure invoices are completed accurately timely and according to company policy.
- Maintain all necessary records related to Long Term Care (LTC) and Medicaid/Governmental programs.
- Monitor employee pay rates and hours to ensure accuracy. Comply with garnishments as required.
- Recording incoming checks and monitor the outstanding receivables on a continual basis to make sure accounts receivable is not behind. Follow up on receivables per company policy.
Payroll & Recruitment
- Collect and organize time recordsand verify/reconcile against scheduling calendar in home care software; track late missing and incorrect timesheets.
- Complete caregiver and internal payroll according to schedule.
- Assist with billing and payroll functions to meet company deadlines.
- Review time recordsfor any significant change in client status and indicate in the caregiver notes section and properly document the information
- Complete caregiver reference checks and criminal background checks
- Create new hire packets and employee handbooks
- Verify complete caregiver information in the file after hiring
- Input caregiver information into home care software
Clerical:
- Prepare client and caregiver files including Care Plan Binders Client Welcome Packets Employment Paperwork and other documentation
- Perform general office functions such as sorting mail data input and file maintenance ensuring all information is properly filed organized and easily accessible
- Complete other duties and responsibilities as assigned.
We Would Like Our Home Care Specialist to Have:
- Excellent verbal and communication skills
- The ability to communicate pleasantly and effectively with all demographics
- Adaptability in different situations
- The desire to grow on a personal and business level
- A genuine interest in helping others and doing the right thing
Why Work for Senior Helpers
- Great Place to Work Certified91% of our employees say Senior Helpers is a great place to work. We understand that our employees are with us to keep our business running and moving forward.
- AutonomyWe encourage our team members independence and believe in our team to complete their job duties without micromanaging
- Task VarietyWe provide an engaging workday that uses your various skill sets to avoid monotony
- Growing Field - Home care is a rapidly expanding sector fueled by aging populations cost-effective alternatives to institutional care and advances in technology. This is an exciting time to join the field.
About Senior Helpers:
Since 2002 Senior Helpers has been the nations premier provider of in-home senior care with locations all across the country. Our Santa Barbara office was opened in 2008 and is locally owned and operated. We are proud to be the only agency in town providing services through Medi-Cal making home care accessible to more members of our community.
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state and local news.
Required Experience:
IC
Key Skills
- Senior Care
- Developmental Disabilities Experience
- Behavior Management
- Computer Skills
- Caregiving
- Home Care
- Copywriting
- Child Protective Services
- Medication Administration
- Social Work
- Writing Skills
- Addiction Counseling
About Company
Office Work with a Purpose! We are a licensed, professional caregiver agency in downtown Santa Barbara. Our primary objective is to take care of our clients and...
