Returned Goods Clerk IV
Returned Goods Clerk IV
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$ 52800 - 79200
1 Vacancy
Job Description
At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
A Day in the Life
Medtronic is hiring in our Memphis Airways Distribution Center where our employees are helping us deliver on the this role you will serve as the primary point of contact with the Medtronic Clinical team ensuring all inbound and outbound orders are executed on time and in full while delivering a best-in-class white glove service experience. This position acts as the dedicated liaison between the Distribution Center (DC) and Clinical stakeholders fostering clear communication proactive problem-solving and seamless coordination.In addition to managing order execution the role supports all DC activities driving operational excellence maintaining compliance with established processes and reinforcing patient-first service standards. By balancing day-to-day order flow with strategic DC support this position ensures flawless service delivery and builds trust across teams.
Responsibilities may include the following and other duties may be assigned.
- Processes product returned to distribution including data entry inspection of the product and packaging condition and disposition of the product.
- Maintains a close working relationship with Customer Solutions and Business Units to insure that the appropriate disposition is completed properly.
- Serve as the main POC for the Clinical team ensuring clear communication and issue resolution.
- Manage and monitor order flow (inbound and outbound) to ensure OTIF execution.
- Provide white glove servce proactively anticipating needs and resolving barriers to maintain patient frist standards.
- Partner with DC leadership and operational teams to support all DC activities including escalations compliance and process alignment.
- Track review and report on order performance idetifying trends risk and opportunities for improvement.
- Coordinate with cross-functional teams (Clinical Supply Chain Quality Transportation Demo etc..) to resolve disrepanicies or delays.
- Support implementation of process improvements and standard operating procedures to strengthen service delivery.
- Uphold organizational values by ensuring safety quality and compliance in all actions.
Required Knowledge and Experience:
- Requires minimum of 8 years of experience.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).
Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County you can findhere a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Employment Type
Full-Time
