Program Manager Student Advocacy & Accountability (Student Organizations)

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Job Description:

Louisiana State University invites applications for the position of Program Manager for Student Advocacy & Accountability (SAA). Reporting to the Associate Dean & Director of SAA this position provides leadership and oversight for the accountability processes involving student organizations fraternities and sororities and sport clubs as well as the administration of the Code of Student Conduct. The Program Manager is responsible for prompt impartial thorough and equitable investigations of alleged violations of University policies developing proactive prevention and harm reduction initiatives and building collaborative partnerships across campus and with external stakeholders. The position manages an Investigation Support Team composed of trained volunteer staff to assist with large-scale investigations.

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE:

Facilitate the formal and informal resolution process for student organization fraternity/sorority and sport club conduct cases.

Conduct prompt impartial thorough and equitable investigations of alleged violations of the Code of Student Conduct and other University policies.

Support student organizations through resource development trainings educational programs and harm reduction initiatives.

Advises the Judicial Branch of the LSU Student Government providing guidance on procedures policy interpretation and leadership development.

Recruit train and coordinate Investigation Support Team members to assist with complex or large-scale cases.

Leads the Student Organization Accountability Team and represents the department in prevention compliance and policy development efforts related to student organizations.

Coordinates the University Hazing Education & Compliance Committee ensuring LSUs compliance with state and federal hazing prevention and education laws including the Max Gruver Act (2018) the Stop Campus Hazing Act (2024) and the Caleb Wilson Act (2025).

OPPORTUNITIES FOR LEADERSHIP:

Advance the Support for Student Organizations
With relationship building at the forefront the Program Manager will create proactive interactions between SAA and student organizations outside of the conduct process. This will require the Program Manager to develop resources presentations training modules and harm reduction initiatives to assist student leaders with judicial/standards boards compliance and policy education.

Optimize Communication Flow with External Partners
Strong partnerships with national organization headquarters are critical to effective collaboration. The Program Manager will assess and enhance communication strategies with key partners to promote timely problem-solving shared goals and consistent standards.

Develop and Lead the Investigation Support Team
The Program Manager will create a new adjunct investigation program from the ground up including the recruitment training and ongoing oversight of volunteer staff members to assist with large-scale or complex investigations. The creation of the Investigation Support Team will expand departmental capacity ensure timely case resolution and strengthen the consistency and quality of investigative processes.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE:

A collegial team player who actively builds authentic and mutually beneficial relationships with students advisors campus administrators and external partners.

A strong problem-solver who is solutions-oriented to meet students needs.

An effective communicator across stakeholders.

Dedicated to high-quality work professionalism and confidentiality.

Committed to continuous improvement innovation and student-centered decision-making.

Able to manage a high caseload in a fast-paced environment with strong organizational and project management skills.

Open to feedback and committed to collaborative problem-solving.

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES:

Three priorities guide our work in the Division of Student Affairs. Foremost we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care relevance polish and attention to detail. We work to ensure every space place and staff-to-student interaction communicates a sense of home to students. Finally we design programs services events and experiences with everyone in mind.

RESPONSIBILITIES:

Direct Student Support & Supervision (40%)

• Conducts investigations and adjudication of organizational and individual cases in accordance with the Code of Student Conduct and other University policies.
• Coaches student leaders and organizations on policy compliance operational best practices and harm reduction strategies.
• Recruits trains and manages Investigation Support Team members for high-volume or complex cases.
• Advises the Judicial Branch of LSU Student Government providing guidance on procedures policy interpretation and leadership development.
• Assists with academic integrity case resolution including investigations and sanction implementation as assigned.
• Assists with University Hearing Panel (UHP) processes as needed including preparation logistics and follow-up in coordination with the designated UHP lead.

Program Oversight (30%)

• Designs implements and assesses prevention and harm reduction strategies for student organizations.
• Tracks and ensures timely completion of sanctions and outcomes.
• Develops and delivers training for student leaders advisors and investigation team members.
• Coordinates institutional hazing prevention and compliance initiatives ensuring all education reporting and enforcement efforts align with state and federal requirements.

Administrative and Program Support (20%)

• Manages Maxient caseload ensuring case progression and compliance with timelines.
• Coordinates communication with campus partners national organizations and community stakeholders.
• Oversees budget for organizational conduct programming and training.
• Contributes to policy development review and implementation related to student organization accountability and student conduct processes.

Quality Control (5%)

• Ensures quality accuracy and continuous improvement in all programs communications and processes.

Other Duties as Assigned (5%)

• Supports divisional initiatives such as Move-In Day Welcome Week Family Weekend Career Expo Disability Services Finals Testing and other special projects (minimum of 40 hours per year).

MINIMUM QUALIFICATIONS:

• A Bachelors Degree and at least three years of related professional experience working with student conduct fraternities and sororities student organizations sport clubs or closely related experience. OR Masters Degree from an accredited institution of higher education and at least one year of related professional experience working with student conduct fraternities and sororities student organizations sport clubs or closely related experience.
• LSU values skills experience and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply a degree is not required as long as the candidate meets the required years of experience specified in the job description.

DESIRED QUALIFICATIONS:

• Masters Degree from an accredited institution of higher education and at least five years of experience working with student conduct fraternities and sororities student organizations sport clubs or closely related experience.
• Knowledge of legal issues related to higher education and student due process rights.
• Experience in curriculum/training development and implementation.
• Experience with Maxient or other case management tracking tools.

ADDITIONAL REQUIREMENTS/EXPECTATIONS:

This position has access to/directly handles cash. Financial history/credit check required per FASOP HR-04.

As with all LSU employees due to this position title and/or responsibilities this position has an obligation to assist students in the acquisition of necessary services. Should a student appear in need of or seek assistance with issues of an emotional behavioral or mental health related matter they should be referred to the proper service within the Student Health situations where the student creates an impression that they are a danger to themselves or others the advisor should immediately contact the Care Team the Dean of Students or the appropriate law enforcement agency. The employee outside of those rights contained within FERPA should create no impression of client or patient confidentiality.

APPLICATIONS:

Applications will be accepted online on the LSU Careers website. Please direct all nominations and inquiries for the position to Jonathan Sanders Associate Dean and Director of SAA . The search committee will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. However in order to assure the fullest consideration candidates are encouraged to have complete applications submitted by September 19th 2025. Requested application materials include a letter of interest a curriculum vitae or resume and the names telephone numbers and e-mail addresses of at least three professional references. Salary will be competitive and commensurate with qualifications. An offer of employment is contingent on a satisfactory pre-employment background check.

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Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health life dental and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State Universitys partner nextSource Workforce Solutions for Employer of Record Services including but not limited to employment benefits payroll and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws regulations or government policies may impact the universitys ability to employ individuals in certain positions.

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