Content Moderator / Customer Service Specialist - Portugal
Content Moderator / Customer Service Specialist - Portugal
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Job Description
Were Hiring: Content Moderator / Customer Service Specialist (French & English) - Portugal
Are you fluent in French and confident in English Join our international team in Lisbon or Porto Portugal and help ensure a safe and respectful online environment. Youll moderate content support users and contribute to a platform that values integrity and community. This is a full-time on-site role ideal for EU citizens ready for a meaningful career in a dynamic and multicultural setting.
Location: Lisbon or Porto Portugal (On-site)
EU Passport required
Languages: French (C2/native) English (B2)
Contract Type: Full-time
Schedule: Rotational shifts including weekends
Relocation package provided
What Youll Be Doing:
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Moderate user content in accordance with platform standards
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Respond to customer inquiries via email chat or ticketing systems
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Escalate sensitive or complex issues through the right channels
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Maintain a secure and respectful user environment
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Accurately document all cases and moderation actions
Ideal Profile:
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Native or C2-level French with strong English communication
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EU citizenship or valid EU passport (required)
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Organized emotionally resilient and detail-oriented
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Experience in customer service moderation or digital platforms is a plus
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Ethical professional and a team player
What We Offer:
- Welcome bonus of 3000 EUR
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Relocation support (travel accommodation assistance)
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Full paid training and onboarding
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Diverse inclusive team in vibrant Lisbon or Porto
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Modern office with supportive leadership and development opportunities
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Long-term career prospects in digital operations and customer care
Be part of a team that makes a real impact onlinewhile enjoying life in sunny Portugal.
Apply now and take the next step in your international career!
Employment Type
Full Time
