Digital Guide for Slovak Speakers
Digital Guide for Slovak Speakers
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Job Description
Location: Sofia Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025
Shape Digital Experiences for the Worlds Biggest Search Engine
Are you a natural problem-solver with a passion for technology Join our team in Sofia Bulgaria as a Solutions Consultant and become the vital link between a global tech giant and its Slovak-speaking users. Were looking for sharp communicative individuals to deliver exceptional service and help users unlock maximum value from their products.
This is your chance to launch a dynamic international career with the industry leader in customer experience. We provide full relocation support to make your move to Sofia seamless.
Why Youll Love Working With Us:
- Relocation Support: Financial assistance for transportation initial hotel stay rent and dedicated help finding your perfect long-term apartment in Sofia.
- Comprehensive Benefits Package: Attractive salary additional health insurance and 50 benefits and services to choose from.
- Career Growth: Stable employment in a publicly traded company (NYSE & TSX: TIXT) with clear paths for professional development.
- World-Class Training: Fully paid training program no tech background required! We equip you with everything you need to succeed.
- Positive International Environment: Collaborate with a diverse supportive team from around the world.
Your Key Responsibilities:
- Provide professional multi-channel support (phone email chat) for our clients products achieving stellar customer satisfaction ratings.
- Master cutting-edge CRM software and ticketing systems to resolve customer inquiries efficiently and within agreed timelines.
- Troubleshoot issues find creative solutions and simplify complex concepts for users.
- Collaborate with your team to share knowledge and contribute to our shared knowledge base.
- Continuously learn and adapt through ongoing training on new products and industry trends.
What Youll Need to Succeed:
- Fluent communication skills in Slovak and English (B2).
- A customer-focused mindset and a genuine desire to help people.
- Excellent interpersonal skills and the ability to explain things clearly and simply.
- Strong problem-solving abilities and comfort following structured processes.
- Adaptability a quick learning curve and composure under pressure.
- No technical experience required! We value enthusiasm and a willingness to learn above all.
Ideal Candidate Profile:
You are a collaborative self-motivated individual who embraces change. You are passionate about delivering exceptional service and thrive in a positive team-oriented environment where your well-being is a top priority.
Ready to grow together
APPLY NOW to launch your international career in the heart of Bulgaria!
About us: We are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in the CX industry in the country. We design build and deliver next-generation digital services and AI solutions for the worlds biggest brands.
Employment Type
Full Time
