Czech Speaking Junior Customer Support Representative

Sofia - Bulgaria

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job Responsibilities:

Moderate user-generated content to ensure it complies with community guidelines and company policies.
Review text images and videos to identify and remove inappropriate or harmful content (e.g. offensive language hate speech graphic content or policy violations).
Ensure user safety by detecting and addressing any content that violates platform standards.
Provide feedback on content trends and escalate any serious issues to the appropriate teams.
Collaborate with your team to maintain a high standard of content moderation and adhere to the platforms guidelines.

Requirements:

Fluent Czech (written and spoken) and good English communication skills.
Strong attention to detail and the ability to make quick and effective decisions.
Comfortable handling sensitive content and addressing challenging situations professionally.
Time management skills and the ability to meet deadlines efficiently.
No prior experience required full training will be provided.

Whats Offered:

Competitive salary with performance-based incentives.
Private health insurance.
Career development opportunities within a global company.
Comprehensive training and continuous support.

Location & Schedule:

On-site position in Sofia Bulgaria.
Rotational shifts Monday-Sunday covering a 24-hour period (00:00 - 00:00).

Job Responsibilities: Moderate user-generated content to ensure it complies with community guidelines and company policies. Review text images and videos to identify and remove inappropriate or harmful content (e.g. offensive language hate speech graphic content or policy violations). Ensure user s...