Service Advisor
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Job Location:
Surprise, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
05-09-2025
Vacancies:
1 Vacancy
Job Summary
As a Service Advisor you will own our customers experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process our Service Advisors are true professionals who enjoy helping others. If you are a #1 caliber advisor you know whats expected and should be working at Sands for TOP PAY.
We are family owned and this is one of the best opportunities in the valley to write service. We only want the BEST advisors in town !!!!!!
Responsibilities
- Oversee flow of Drive Lane. Ensure that customers receive prompt courteous and effective service.
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensures that the daily inventory of technicians time is consistently sold to service customers.
- Distribute work between technicians efficiently
Qualifications
- Dealership experience required - CDK experience preferred
- Organized and friendly personality
- Time management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance.
- Clean driving record
- Willing to submit to a pre-employment background check & drug screen
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Sands Auto Group is one of the region's best dealerships, serving the communities in Arizona since 1934. Our team enjoys training programs, a fantastic culture ...
