Health Program Manager - Acute Forensic Diversion Svcs

Marion County requires on-site work. Remote work is not available.

Are you a visionary leader with a deep understanding of crisis services The Behavioral Health Crisis Center is seeking a Health Program Manager to oversee our Acute Forensic and Diversion Services. This is a unique opportunity to guide and strengthen critical programs that directly impact the lives of individuals and families in crisis. Were looking for a candidate who not only brings a comprehensive knowledge of behavioral health crisis systems but also excels at building strong partnerships across disciplines and agencies. The ideal leader will foster collaboration inspire trust and serve as a positive influence on both staff and stakeholders. As a key member of our leadership team the Health Program Manager will ensure that services are responsive and trauma-informed while also supporting innovative approaches to improve outcomes for our community. If you are passionate about leading with integrity shaping impactful programs and creating meaningful change we want you on our team. Join us in strengthening the continuum of crisis care where your leadership can make a lasting difference.

Provide oversight and support for the Behavioral Health Crisis Center (BHCC) which includes acute forensic and diversion programs. These programs support people in crisis in a variety of settings to include the office community local hospitals and partners with law enforcement.

• Develop performance management systems and set metric benchmarks to ensure accountability and monitor program effectiveness and efficiency.
• Develop implement and ensure agency policies and procedures.
• Execute action plans to address departmental priorities goals and objectives.
• Analyze complex sensitive issues and situations; identify and implement solutions that support the divisions priorities goals and policies.
• Manage complex highly visible and time-sensitive projects. Strategically problem solve; identify quality gaps set quality outcome measures and benchmarks design/implement/monitor/modify operational plans to achieve desired outcomes.
• Serve as a policy advisor to executive leadership to formulate recommendations policy decisions and strategic action plans and participate in long-range agency planning and development.
• Collaborate and provide back-up and support to other programs of the Behavioral Health Division while reducing barriers and treating the whole person.

• Use best practices to develop empower and support employees and supervisors. Create and reinforce a positive workplace culture engage supervisors and staff to evaluate the needs of the workforce and provide professional development opportunities.
• Model to supervisors and support supervisors to prioritize assign review and give feedback to employees about their work; provide guidance to employees on their assigned job duties; delegate work to enhance employee growth success and sense of achievement; coach new and seasoned employees to increase their knowledge and skills; facilitate conflict resolution.
• Coach and support new supervisors to build leadership skills and confidence that enhances the program and organizational culture. Review supervisors work for completeness accuracy quality and quantity.
• Provide regular feedback on performance to supervisors and their employees. Use reports and data to provide transparent data-driven feedback on outcomes and performance measures. Assist the supervisors to use data in a similar way with their teams.
• Conduct regular meetings with supervisors to assign priorities discuss work progress and operational policy direction.
• Partner with the Human Resources Department to assure that appropriate and timely actions are taken to maintain and support employees through equal opportunity recruitment hiring merit reviews resolving grievances progressive discipline training and providing a safe and supportive work environment. Investigate and respond to employee relations issues; maintain knowledge of collective bargaining agreements and laws/rules/policies that govern personnel matters.
• Promote respect cultural competency positive work environment healthy conflict resolution and support cooperative relationships within the program department county and community.

• Collaborations should be focused on breaking down barriers and silos with an eye toward whole person-centered care and trauma-informed practices.
• Build positive relationships and collaborate with internal leaders and external stakeholders.
• Represent the Marion County Behavioral Health Division by participating in meetings committees and board sessions as assigned by the Division Director.
• Program development opportunities should include input and opportunities for collaboration with community partners.
• Create regular opportunities to identify existing strengths and gaps in existing service delivery system.

• Review expenditures for all BHCC programs and support Supervisors to regularly review and analyze program budgets.
• Work with Administrative Services Budget Analyst to prepare budget requests by projecting resource needs and preparing required documentation.
• Provide advice and input on the divisions budget to the Division Director.
• Maintain knowledge of financial contract requirements/deliverables and ensure that these are fulfilled.
• Work with administration to research and apply for grants and other funding/revenue sources to finance services provided in programs.

• Use data client and community input to inform decision-making and design actionable solutions to challenges optimizing the services and support provided by the division.
• Work with Quality Improvement Facilitator to assess program-level performance and quality gaps; initiate continuous quality improvement projects; make data-driven program development recommendations to the executive leadership team.
• Perform other duties as assigned by the supervisor.

EXPERIENCE AND TRAINING

1. Masters degree in psychology social work recreational therapy music therapy art therapy or a behavioral science field AND
2. Five years of responsible professional experience in a behavioral science field related to the position including three years in a supervisory capacity; OR
3. Any satisfactory combination of work education training or experience relevant to the position as determined by Marion County.

• Must be either 1) licensed by the Oregon Board of Licensed Professional Counselors 2) licensed by the Oregon Board of Licensed Social Workers or 3) credentialed or registered through the Mental Health and Addiction Counseling Board of Oregon (MHACBO) as a Qualified Mental Health Professional (QMHP) within the first 30 days of employment.
• Selected applicantswill be required to provide college transcripts at interview.
• Must pass a criminal history background investigation; however conviction of a crime may not necessarily disqualify an individual for this classification.
• Must possess a current drivers license in the applicants state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: possess and maintain proof of personal automobile liability insurance at a minimum in the amount required by Oregon Law (ORS Chapter 806) as may be required to utilize personal vehicle.
• This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
• This assignment is not represented by a union.
• This is a full-time position which is not eligible for overtime.
• Typical Work Schedule: Monday through Friday 8:00 a.m. - 5:00 p.m. with flexibility depending upon the needs of the department and program.

We offer tuition assistance for employees interested in professional development.

• Up to $1500 per year to reimburse for tuition licensure and/or other educational expenditures according to the Marion County Administrative policies regarding tuition payments. The policy can be found at: Marion County Tuition Payment Policy 303

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP
Marion County does not offer VISA sponsorship. Within three days of hireyou will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

VETERANS PREFERENCE
Applicants are eligible to use Veterans Preference when applying with Marion County in accordance with ORS 408.225 408.230 and 408.235 and OAR and . Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS PREFERENCE

• One of the following:
  • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
  • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
  • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

• In addition to one of the above documents Disabled Veterans must also submit one of the following:
  • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
  • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at County is an Equal Opportunity Affirmative Action Veteran and Disability employer committed to increasing the diversity of its workforce.

Applicants with a disability may request reasonable accommodation through Human Resources in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mailHuman Resourcesif you wish to request an accommodation.