Software Engineer, Full Stack - Tooling
Software Engineer, Full Stack - Tooling
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USD 160000 - 190000
1 Vacancy
Job Description
Qualified is the Agentic Marketing Platform for B2B companies. With Piper the AI SDR Agent Qualified offers a whole new way to grow inbound pipeline. Piper operates across both the website and email working to engage website visitors capture leads and convert buyers into pipeline around the clock. Hundreds of the worlds leading brandsincluding Crunchbase Asana Box and Grubhubchoose Qualified to increase lead conversions generate more meetings and improve efficiency within their inbound pipeline motion.
Your Role:
As a Software Engineer on the Product Team at Qualified youll build the internal tooling that powers how we operate and support our customers. Our team emphasizes rapid experimentation and iteration with engineers owning the delivery and success of features. This role involves tackling challenging technical problems from streamlining troubleshooting workflows to developing systems that help teams uncover root causes faster. You will lead projects end-to-end from identifying pain points to coding testing and deployment while upholding high standards of quality. Additionally youll collaborate closely with customers and internal teams gathering immediate feedback to ensure your solutions deliver real impact and enhance our operational capabilities and processes.
Your Responsibilities:
Partner closely with Customer Success Support and Product teams to build innovative tools that help teams quickly diagnose and resolve customer issues
Create powerful problem-solving systems that transform how our teams identify root causes and implement solutions at scale
Own the end-to-end delivery of problem-solving features - from understanding pain points and bottlenecks to coding testing and deployment
Become a go-to technical resource for escalated customer issues using your engineering skills to uncover root causes and build lasting solutions
Help scale our support infrastructure to handle increasing complexity while maintaining our high customer satisfaction standards
Qualifications - Technical Skills:
2 years experience in Full Stack software development
Experience with programming languages such as Ruby on Rails JavaScript Python or similar technologies
Understanding of object-oriented programming concepts and basic system architecture
Experience using LLMs (e.g. GPT Claude Gemini) programmatically for developing applications is a plus
Experience working with SQL and relational databases (PostgreSQL preferred)
Solid software engineering practices including coding testing code reviews and documentation
B.S. or higher in Computer Science (or equivalent work experience)
Qualifications - Business Skills
Strong problem-solving mindset with ability to think creatively about technical challenges and customer pain points.
Excellent communication skills and ability to explain technical concepts clearly to non-technical team members.
Quick learner adept at adopting new tools and technologies as the job requires.
Fearless in stepping outside your comfort zone to tackle various challenges as we rapidly grow our support capabilities.
About Qualified
Qualified is the AI pipeline generation platform for revenue teams that use Salesforce. Headquartered in San Francisco Qualified delivers pipeline generation at scale with AI and automation for thousands of customers like Autodesk Blackbaud and Epson. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley Qualified boasts 900 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire Tiger Global Norwest Venture Partners Redpoint Ventures and Salesforce Ventures.
One Team
Were all in this together with a shared goal: grow the business and each other. Work as a team win as a team. Collaborate and strategize across departments to deliver A work. We are bold thought leaders that value creating a sense of belonging for all and celebrating our wins big or small.
Customer Obsessed
Prioritize the customer above everything else. Build a product that our customers love. Establish ourselves as their trusted advisor and do Whatever it takes to make them successful. Prove the ROI. Only when our customers win do we win.
Think Big & Move Fast
Were defining a new category and we have fierce competition. Fast-paced innovation is the name of the game. We look forward. We reimagine. We throw out new ideas. We test things. We move quickly. We challenge the norm. We dont settle for status quo.
On the heels of their Series C financing Qualified is looking to grow the team so that they can do even more even faster; theyre focused on delivering our customers more innovation additional services an expanded product portfolio and even deeper ties into the Salesforce CRM platform. Qualified is looking for folks that are fired up about joining a fast-paced fast-growing company that is doing big things.
Diversity & Inclusion
Qualified is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive feel a sense of belonging and do great work together.
We are proud to be an equal opportunity employer open to all qualified applicants regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or expression Veteran status or any other legally protected status.
Employment Type
Full-Time
