Senior NMC Engineer
Senior NMC Engineer
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Job Description
Senior NMC Engineer (Telecoms)
ScottishPower HQ Glasgow
Salary from 53280 per annum plus excellent benefits
Flexible & Hybrid Working
Permanent
Closing Date: 17 September 2025
Help us create a better future quicker
SP Energy Networks (SPEN) is transforming its Telecoms function! Telecoms are a key part of the networks business and a cornerstone in the evolution towards Net Zero.
ScottishPower are recruiting a Senior Network Management Centre (NMC) Engineer to play a key role in ensuring the stability performance and security of Scottish Powers strategic telecoms network.
As an SME youll be responsible for overseeing all aspects of network operations defining best practice and ensuring compliance. Be an advocate for improving network performance maximising uptime of services and optimise network infrastructure to deliver excellent communication services.
The prompt and effective resolution of Major Incidents and proactive mitigation through investigation of the operational telecoms network.
What youll be doing
As a Senior NMC Engineer you will be an SME which involves taking responsibility for all aspects of network operations defining best practice and ensuring compliance. You will be an advocate for improving network performance maximising uptime of services and optimise network infrastructure to deliver excellent communication services whilst driving prompt and effective resolution of Major Incidents and proactive mitigation through investigation of the operational telecoms network.
Within this position you can expect to be responsible for:
Network management checks: Conducting routine checks ensuring network health and stability assuring that all systems are secure and protected from threats and attacks. Management and assurance of network CMDB.
Network monitoring and resolution standards: Maintaining the monitoring incident management and fault resolution standards and policies.
Vendor management: Working with vendors to maintain and improve operational performance and practices.
Performance management: Setting and reviewing operational KPIs. Observing network traffic patterns and identify improvements. Supporting event configuration and operational best practices.
Proactive problem management: Identifying and managing network vulnerabilities and manage improvements. Working closely with cross-functional teams within Scottish Power and vendors to implement changes and improvements to the network.
Assure documentation: Performing assurance checks to ensure they are comprehensive accurate up-to-date and suitable for the management of live network services.
Service acceptance checks and approvals: Performing checks on service changes and improvements and approving network changes.
Emergency response: Participating in incident resolution calls as a point of escalation maintaining communications with key stakeholders.
Change management: Managing and supporting changes in the telecoms environment.
What youll bring
The successful candidate will:
Have SME level technical knowledge of Transmission Networks including PDH/SDH MPLS TP DWDM and associated network Management Systems.
Technical knowledge of Network Architecture and Network Management Systems. Administration on OSS Systems Configuring/ Customizing/ Building Windows operating systems High availability Linux SQL databases VMWare DNS Power BI Scripting
An understanding of IP/ protocols: IPv6 NTP DNS OSPF BGP SCTP MTP MPLS IP STP etc.
Experience in Firewalls Linux Servers Python Scripting Language VMware vCentre beneficial.
Experience of using test optimal test strategies methodologies and principals for critical telecom services.
Knowledge within an operations environment using service management frameworks such as ITIL with experience of managing network incidents and problems.
Expertise in network deployment monitoring management and troubleshooting with knowledge of Network Management Systems such as Cisco Prime Nokia NFM-P Network monitoring and configuration tools and software and the ability to optimise configurations.
Prior experience working in a business-critical environment with strong interpersonal skills and comfortable partnering across the business and with vendors and suppliers.
Minimum Requirements:
A degree in a related discipline supported by relevant certifications in network Transmission systems including PDH/SDH MPLS TP and/or IP (CISCO and/or Nokia)
Demonstrable experience as a Senior NMC Engineer Senior Engineer or equivalent.
Whats in it for you
As well as a competitive salary which is reviewed annually you can also enjoy a number of other benefits. With our pension scheme well double match your contribution up to a company contribution of 10%.
At ScottishPower we believe its the little things we do in life that make a big difference. From helping you look after your familys wellbeing save for your future and take personal steps for climate action our benefits are designed to help you do just that - so that you have everything you need to take care of your world today and tomorrow. Thats why our benefits include:
36 days annual leave
Holiday Purchase perfect your work/life balance with extra annual leave
Share Schemes
Payroll Giving and Charity Matched Funding
Technology Vouchers save more and spread the cost of your technology purchases
Electric Vehicle Schemes to help you transition to green/clean driving
Cycle to Work scheme and Public Transport Season Ticket Loans
Healthcare benefit options including: Dental Insurance Private Medical Insurance Health Cash Plan and annual Health Assessments
Life Assurance (4x salary)
Access to Savesmart financial wellbeing support
Plus shopping leisure restaurant and gym discounts and unique employee deals on travel insurance and more
Why SP Energy Networks
SP Energy Networks is part of the Iberdrola Group one of the worlds largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network connecting infrastructure like wind farms into the electricity system. Its a role that puts us right at the heart of Scotlands ambition to be Net Zero and were taking it very seriously. Were investing over 10 billion into our transmission network directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent ScottishPower can offer people real career opportunities that meet personal and professional goals in a global organisation.
Inclusion diversity and a social purpose are at the heart of everything we do. Together with our values they bring us together into a stronger more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours so whatever your background youll fit right in.
We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities long term conditions mental health conditions or who are neurodivergent or require pregnancy-related support. If you need support please reach out to .
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
SeptemberRequired Experience:
Senior IC
Employment Type
Full-Time
