Patient Access Specialist (PAS)
Patient Access Specialist (PAS)
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1 Vacancy
Job Description
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Patient Access Specialist
Location: Remote (EST schedule)
Schedule: Monday - Friday 8:30 AM - 5:00 PM EST (30-min lunch; company holidays off)
Type: Temp-to-Hire
Position Summary
We are seeking a Patient Access Specialist to provide advanced services and support to patients providers and caregivers for manufacturer-sponsored programs. Working under the supervision of an Operations Manager you will deliver high-quality assistance in billing claims prior authorizations benefit verification and more ensuring patients receive seamless access to the care and medications they need.
Key Responsibilities
- Provide advanced support services including:
- Billing & coding support
- Claims submission tracking and assistance
- Prior authorization support
- Coordination of benefits and appeals/denials
- Benefit verification and welcome calls
- Alternate coverage research
- Intake and reporting of adverse events
- Deliver exceptional customer service by responding to inquiries resolving requests and escalating complaints when necessary.
- Serve as a regional expert on payer and reimbursement trends; report denials pricing errors and payment delays.
- Coordinate with internal and external partners to ensure services align with program policies and meet SLA requirements.
- Maintain confidentiality of patient-sensitive information at all times.
- Work independently from a queue (phone/system) meeting productivity and accuracy expectations.
- Complete documentation correspondence and reports as required.
- Participate in cross-functional tasks such as benefit verifications or patient assistance program determinations when needed.
Qualifications
- Education:
- High school diploma or GED required.
- Associates degree preferred; can substitute for 2 years of experience.
- Bachelors degree can substitute for 4 years of experience.
- Experience:
- 4 years of progressive directly related experience in healthcare patient services or reimbursement support.
- Training or background in business administration medical billing/coding pharmacy operations or customer service preferred.
- Skills:
- Strong written and verbal communication skills.
- Advanced organizational skills and attention to detail.
- Basic analytical and mathematical abilities.
- Knowledge of healthcare billing claims and reimbursement processes.
- Proficiency in Microsoft Outlook Excel and Word.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
Work Environment & Requirements
- Office-based remote work setting with consistent computer/phone use (75% at computer).
- Sedentary activity with some reaching lifting (light) and repetitive motions.
- Ability to manage stressful situations professionally.
- Reasonable accommodations available for qualified individuals with disabilities.
Temp-to-hire opportunity with career growth potential
Structured schedule no weekends holidays off
Make a direct impact helping patients access care
Required Experience:
Unclear Seniority
Employment Type
Full-Time
