Technical Writer - Mexico City
Technical Writer - Mexico City
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Job Description
About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent centralized authorization empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence Delineas leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle across cloud and traditional infrastructure data SaaS applications and AI. It is the only platform that enables you to discover all identities including workforce IT administrator developers and machines assign appropriate access levels detect irregularities and respond to threats in real-time. With deployment in weeks not months 90% fewer resources to manage than the nearest competitor and a 99.995% uptime Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on LinkedIn X and YouTube.
Join our passionate global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership outstanding engineers and strategic investment from TPG. We value diversity innovation and a culture of respect and fairness. If youre ready to push boundaries and challenge the status quo in security we want to hear from you.
Apply today to help us achieve our mission.
Were thrilled to announce the opening of our new office in Mexico City as part of our continued global expansion. This new location not only supports our growing customer base but also opens up new opportunities for innovation and collaboration. Join us and help shape the culture impact and success of our Mexico team from day one!
Technical Writer Summary:
We are seeking a highly skilled seasoned Technical Writer (2-5 years) to join our dynamic Technical Publications team as we evolve our content and processes to match the exciting growth of our proven products and our next-generation cloud-native security platform.
The ideal candidate has a solid grounding in technical documentation processes an innate curiosity that fuels your ability to learn and investigate and the ability to work efficiently with distributed teams of product managers developers scrum masters and support agents.
This role requires a proactive individual who can chase down and verify detailed product information learn products quickly and deliver high-quality documentation that enhances customer experience from best practices guides to detailed technical references. You should also be an optimizer who speaks up and suggests solutions when you encounter processes that can be improved.
This role will report directly to our Technical Publications Manager and work Hybrid from our Mexico City Office.
What Youll Do:
Work closely with developers product managers customer support and other stakeholders.
Chase down detailed product information and learn/test products quickly.
Contribute to the continuous improvement of documentation teams processes and standards and lead by example.
What Youll Need:
Technical writing experience with a strong background in IT or security sector documentation and familiarity with key concepts such as Active Directory SCIM OIDC SAML RDP SSH and more.
Deep experience in MadCap Flare and Git-based version control systems coupled with Agile methodology experience and the ability to self-manage your workload.
A commitment to continuous learning with the ability to adapt to new product features and anticipate documentation updates while adhering to industry standards like the Microsoft style guide.
Proven project management skills for documentation from start to finish with the capacity to grasp complex technical concepts and translate them into accessible content.
Strong communication and collaboration skills both in-person and remote so you can work collaboratively with teammates while contributing advice and support.
A meticulous approach to writing editing and maintaining error-free documentation.
Enthusiasm for leveraging AI/LLMs to refine writing processes and improve existing content.
Please be prepared to share writing samples. (URLs or PDF )
Wed Love to See:
Bachelors degree in Technical Communication English Computer Science or a related field
Certification in technical writing or related fields
Awareness of industry-specific regulations and standards that impact documentation
Proven ability to architect documentation projects to minimize merge conflicts
Delinea Culture & Benefits:
Why work at Delinea
Were passionate problem-solvers doing our part to make the world a safer place.
We invest in people who are smart self-motivated and collaborative.
What we offer in return is meaningful work a culture of innovation and great career progression.
At Delinea our core values are STRONGSpirited Trust Respect Ownership Nimble Global and guide our behaviors and success. We believe weaving these core values into our day-to-day actions and our process for hiring evaluating and promoting employees helps us cultivate a work environment that embraces collaboration and camaraderie.
We take care of our employees. We offer competitive salaries a meaningful equity and bonus program and excellent benefits including a full suite of medical dental and vision insurance as well as pension/retirement matching comprehensive life insurance an employee assistance program generous discretionary time off (DTO) and paid company holidays. We support all families with paid leave for new birth adoption surrogacy or foster-to-adopt primary caregivers.
Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Upon conditional offer of employment candidates are required to complete comprehensive criminal background check verification of education and verification of employment per employment addition all publicly posted social media sites may be reviewed.
Employment Type
Full-Time
