At the core you will be responsible for the procurement/order triggering of the generated requirements from MRP/customer orders as well as the sustainable assurance of supplier performance by means of evaluation of operational data (KPI). Due to your already gained experience in purchasing and your communication strengths you develop a healthy supplier relationship. You generate savings and prove to be resilient even in high workload situations due to your organized and structured way of addition you continuously work on improving our processes so that the workflows and processes of procurement become ever more efficient.
We offer:
Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence we provide cutting-edge technology and expertise to optimize our clients supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.
Tasks and Qualifications:
Key Responsibilities:
Procurement/order triggering of the requirements generated by a PO Req. from the disposition/customer orders on a daily updated basis.
Execution of the ordering process with support of the CRM system
Generation of savings in the ordering system
Supplier management
Performance tracking (claim rate/on-time delivery/order confirmation rate/response time/price continuity)
Supplier monitoring --> Plan execute and track continuous improvement processes at the supplier based on performance KPIs and if necessary initiate countermeasures or search for alternative suppliers
Classify suppliers in the CRM system based on supplier performance and the corresponding KPI values
Master data maintenance if required
Collaboration with Dematic strategical purchasing and market structure is mandatory
Day-to-day review and maintenance of order confirmations
Logical structured and proactive as well as sustainable execution of the deadline tracking with support of the CRM / ERP system
Experience:
Completed commercial/technical training and professional experience in customer service
Previous experience in the Spare Parts business
Knowledge of SAP Order Processing (essential)
Knowledge in CRM processings
Ability to prioritise workload
Ability to work on own initiative within a team environment.
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race religion or belief age sex national or ethnic origin disability status sexual orientation gender identity or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
At the core you will be responsible for the procurement/order triggering of the generated requirements from MRP/customer orders as well as the sustainable assurance of supplier performance by means of evaluation of operational data (KPI). Due to your already gained experience in purchasing and your ...
At the core you will be responsible for the procurement/order triggering of the generated requirements from MRP/customer orders as well as the sustainable assurance of supplier performance by means of evaluation of operational data (KPI). Due to your already gained experience in purchasing and your communication strengths you develop a healthy supplier relationship. You generate savings and prove to be resilient even in high workload situations due to your organized and structured way of addition you continuously work on improving our processes so that the workflows and processes of procurement become ever more efficient.
We offer:
Dematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence we provide cutting-edge technology and expertise to optimize our clients supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.
Tasks and Qualifications:
Key Responsibilities:
Procurement/order triggering of the requirements generated by a PO Req. from the disposition/customer orders on a daily updated basis.
Execution of the ordering process with support of the CRM system
Generation of savings in the ordering system
Supplier management
Performance tracking (claim rate/on-time delivery/order confirmation rate/response time/price continuity)
Supplier monitoring --> Plan execute and track continuous improvement processes at the supplier based on performance KPIs and if necessary initiate countermeasures or search for alternative suppliers
Classify suppliers in the CRM system based on supplier performance and the corresponding KPI values
Master data maintenance if required
Collaboration with Dematic strategical purchasing and market structure is mandatory
Day-to-day review and maintenance of order confirmations
Logical structured and proactive as well as sustainable execution of the deadline tracking with support of the CRM / ERP system
Experience:
Completed commercial/technical training and professional experience in customer service
Previous experience in the Spare Parts business
Knowledge of SAP Order Processing (essential)
Knowledge in CRM processings
Ability to prioritise workload
Ability to work on own initiative within a team environment.
Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race religion or belief age sex national or ethnic origin disability status sexual orientation gender identity or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
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