eCommerce Campaign Coordinator

Job Title: eCommerce Campaign Coordinator
Type: Full-time Independent Contractor
Location: Remote
Work hours: 9:00 AM 5:00 PM Australian hours.

About the Role

The eCommerce Campaign Coordinator plays a vital role in ensuring that creative projects marketing activities and internal systems run smoothly. Reporting to the eCommerce Campaign & Retention Manager this role is responsible for coordinating day-to-day content workflows in Asana scheduling social posts and EDMs maintaining reporting accuracy and supporting the eCommerce and content teams to deliver high-quality work on time.

This position requires strong organizational skills digital literacy and the ability to manage competing priorities with efficiency. You will be responsible for keeping tasks on track balancing workloads across creative resources and supporting campaign and promotional delivery across multiple brands.

The role contributes directly to key elements of the Customer Value Proposition:

• A Brand I Feel Good About

• Seamless Buying Experience

• Speedy Delivery

• My Problems Solved

Key Responsibilities

Task & Project Coordination

• Create and manage Asana tasks for the Content Team across campaign ad hoc and project-based work.

• Balance team workload and ensure efficient use of design copy and content resources.

• Monitor task progress and deadlines flagging risks or blockers early.

• Support the marketing calendar by keeping activities organized and on track.

Campaign & Asset Delivery

• Coordinate delivery of campaign assets ensuring timelines are met and briefs are clear.

• Build and schedule EDMs (Klaviyo) blogs surveys pages and other eCommerce content.

• Schedule social posts and ads via Agorapulse and Meta Suite.

• Ensure all deliverables meet brand standards and requirements.

Marketing Calendar & Operational Awareness

• Maintain the marketing calendar and coordinate timelines tasks and resources.

• Stay across upcoming marketing activities and align with stock operations and availability.

• Proactively flag any planned activities that may be affected by stock or operational issues.

Reporting & Administration

• Monitor campaign results and share key insights for continuous improvement.

• Maintain accuracy of daily and monthly eCommerce reports.

• Support survey data collection and summary reporting.

• Manage shared drive folder structure file naming conventions and access.

• Provide general admin support across the eCommerce function as needed.

Cross-Functional Collaboration

• Align campaign timelines messaging and promotions with operational capabilities and customer experience goals.

• Work closely with the eCommerce team to support growth priorities.

• Collaborate with Sales Operations Finance and Customer Happiness teams to streamline campaign execution and deliver customer-first outcomes.

Requirements

Required

• 2 years in eCommerce digital content or marketing coordination.

• Proven ability to coordinate campaign timelines and cross-functional execution.

• Familiarity with eCommerce platforms and digital tools.

• Experience with Asana (or similar project management tools).

• Exceptional organizational skills and attention to detail.

• Excellent verbal and written communication.

• Collaborative proactive and customer-first mindset.

Desired

• Experience building EDMs and uploading blog content.

• Familiarity with marketing calendar coordination.

• Understanding of digital marketing basics.

• Working knowledge of eCommerce analytics and reporting tools.

• Sense of humor.

Tools You ll Use

• Asana

• Adobe Commerce (Magento 2)

• Shopify/Shopify Plus

• Subscription Engines (Recharge Loop)

• Unbounce

• Klaviyo

• Social Media (Facebook Instagram TikTok LinkedIn)

• Agorapulse

• Google Analytics / Data Studio

• Microsoft 365

Goals

• Ensure on-time delivery of all content and campaign assets.

• Maintain accuracy in daily and monthly reporting updates.

• Improve workflow efficiency and communication through well-managed Asana boards.

• Reduce delays and bottlenecks through proactive scheduling and coordination.

• Support strong campaign performance by ensuring briefs timelines and task tracking are well managed.

• Foster strong cross-functional collaboration.

Guardrails

• 100% of content tasks created and tracked in Asana.

• 95% on-time task completion rate across the content team.

• Daily and monthly reports delivered within 1 business day of due date.

• Zero missed deadlines due to file mismanagement or unclear briefs.

• All marketing calendar conflicts flagged within 2 business days and resolved in coordination with the eCommerce Campaign Manager.

• Monthly assets (EDMs Social Posts blogs etc.) ready for approval by Week 3 of the prior month.