GM Service Advisor
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Job Location:
Monthly Salary:
Posted on:
04-09-2025
Vacancies:
1 Vacancy
Job Summary
We are seeking a Service Advisor for our Chevy dealership In Westlake. This role is crucial for enhancing customer satisfaction and ensuring smooth operations within our service department.
Responsibilities
- Greet customers and assess their service needs.
- Provide detailed explanations of services and repairs to customers.
- Manage service appointments and follow up on customer inquiries.
- Upsell additional services based on customer needs.
- Collaborate with technicians to ensure timely service delivery.
- Maintain accurate records of customer interactions and transactions.
- Handle customer complaints professionally and effectively.
- Ensure a high level of customer satisfaction throughout the service process.
- Qualifications
- Proven experience as a Service Advisor in a dealership environment
- Strong knowledge of auto service management practices.
- Excellent customer service skills with a focus on communication.
- Ability to upsell services effectively.
- Familiarity with automotive diagnostics and repair processes is a plus.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively in a fast-paced environment.
Call-To-ActionIf youre ready to drive your career forward with us we invite you to apply today !
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
