Mandatory Skills : IT Change Enablement/Change Management ITIL 3 or 4 Microsoft suite of tools Devops
JD:
- Experience in IT Change Enablement/Change Management for large organizations
- ITIL 3 or 4 experience and proficient with Microsoft suite of tools
- A thorough understanding of risks involved in the System Delivery Lifecycle (SDLC) and change environments
- Knowledge of the Continuous Integration and Continuous Delivery concepts and toolsets such as ServiceNow Gitlab
- Familiarity with Devops agile methodologies and ways of working
- Strong analytical reporting and data manipulation skills
- Attention to detail in all tasks particularly in identifying gaps in operational processes areas
- Programming and/or automation skills (irrespective of toolset / technology)
- An excellent communicator with strong interpersonal and stakeholder management skills
- Quick to produce accurate concise information to tight deadlines and to present that information professionally and in the right way to the required audience
- DevOps foundation certified is nice to have