E-Commerce Operation Manager
E-Commerce Operation Manager
Posted on :
04-09-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
04-09-2025
Job Description
As the Operations Manager youll be a key member of our E-commerce team who play a crucial role in shaping and executing our operational strategy ensuring that all our E-Commerce business operations run smoothly efficiently and with exceptional quality. Youll be responsible for building a robust operational framework managing day-to-day operations and leading a high-performing team. If you are a strategic and hands-on leader who is passionate about building efficient operations and empowering a team to achieve great things this could be the opportunity where your leadership makes a real impact wed love to hear from you!
What Youll Do
- Develop and Optimize Operational Frameworks: Design implement and continuously improve the operational processes and standard operating procedures (SOPs) for the D2C business. This includes managing workflows for client onboarding store management and reporting.
- Team Leadership and Management: Lead mentor and motivate the Operations team to ensure they meet performance targets. Youll be responsible for team development performance reviews and fostering a collaborative and productive work environment.
- Oversee Day-to-Day Operations: Ensure all operational tasks are completed accurately and on time maintaining high standards of quality and efficiency. Youll be the point person for resolving operational issues and implementing corrective actions.
- Cross-Functional Collaboration: Work closely with other departments including Account Management Brand Strategy and Creative Development to ensure seamless execution of business strategies and projects.
- Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) to measure the effectiveness of operational processes. Prepare and present regular reports to the Department Head highlighting progress challenges and opportunities for improvement.
- Quality and Compliance: Ensure all operations adhere to company policies industry standards and regulatory requirements.
Who You Are
- At least 5 years of experience in an operations management role preferably within the e-commerce or D2C industry. Experience in a startup or a fast-paced environment is a plus.
- A natural leader with a proven ability to manage train and inspire a team. Youre empathetic yet results-driven and can effectively delegate tasks.
- Strong analytical and problem-solving skills. You can quickly identify issues analyse data and implement effective solutions.
- Youre not just a doer; you can think strategically about how to improve processes and build scalable operational frameworks that support business growth.
- Excellent communication and interpersonal skills. You can articulate complex ideas clearly and effectively whether youre speaking with your team senior management or external partners.
- Have a keen eye for detail and a strong commitment to quality and accuracy in all tasks.
- Proficient with operational management software and tools. Experience with platforms like Shopify Magento or other e-commerce and marketplaces is highly desirable.
Why Youll Love It
- Innovative Environment: Be at the forefront of AI-powered livestream commerce
- Growth Opportunities: Room to develop client-facing and strategic skills in a fast-scaling business
- Competitive Salary
- Performance Review (twice a year)
- Yearly Performance Bonus
- Annual MVP Awards
- Work in a professional active international and dynamic environment
- Good chance to explore new trends in the digital market
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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