ACS Front Desk Receptionist
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Posted on:
30+ days ago
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Job Summary
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Job Opportunity: Army Community Service (ACS) Front Desk Receptionist
Location: Ansbach Germany
Start Date: January 2026
Schedule: Full-time
Support Those Who Serve Join the ACS Team
Do you have a heart for helping Soldiers and their Families Are you organized professional and passionate about connecting people to the services they need This opportunity could be your next meaningful mission.
Were seeking a Front Desk Receptionistto support Army Community Service (ACS) operations in Ansbach Germany. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.
This is an excellent fit for candidates with prior military support experience or those who are service-minded adaptable and thrive in people-focused roles.
What Youll Do
Customer Service & Support
- Greet and assist walk-in customers in a friendly professional manner
- Answer questions and provide timely referrals to ACS staff and other community resources
- Register customers for ACS classes/events and confirm attendance
- Track all ACS classes trainings and sessions (phone in-person email)
- Make timely referrals and enter contact data into the Army Family Web Portal
- Maintain an up-to-date resource guide and post-wide directory
- Collect and input ICE comments and evaluations to measure customer satisfaction
- Input customer data and statistics into the ACS Staff Application daily
- Maintain organized records files and digital systems
- Add edit and manage ACS classes/events within ACS Staff
- Ensure current flyers and information are displayed throughout ACS and Welcome Center
Who You Are
Youre detail-oriented dependable and love helping others navigate change. Whether youve served supported service members or simply understand the unique challenges of military life your empathy and professionalism make you a great fit for this team.
Qualifications
- 1 year experience supporting Military Families with community services or referrals
- Strong English language proficiency (Level 3 or higher) with the ability to communicate clearly and confidently in both written and verbal formats; skilled in engaging with diverse individuals and conveying information in a courteous approachable and professional manner
- Technically skilled in Microsoft 365 (Word Excel PowerPoint Outlook Teams)
- Able to pass a background check
- Familiarity with ACS and DFMWR services preferred
Why This Role Matters
This is more than a desk jobits a front-line opportunity to welcome Soldiers and Families into a new chapter of military life. Youll be the first face they see the helping hand they remember and the connection to the community theyll rely on.
Ready to Join Us
If youre detail-driven compassionate and ready to support our mission in Ansbach apply today and make a real impact where it counts most.
DOCPER/SOFA/Logistical Support Status
This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.
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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
Required Experience:
Senior IC
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About Company
Thank you for visiting our careers page! We offer an array of different positions around the globe. While we are primarily staffed in Germany, Italy, and the US, we have numerous openings in other countries year-round! Other locations include South Korea, Belgium, England, and much mo ... View more
