Communications Manager

We are looking for a strategic communicator to join the JPMorganChases Commercial & Investment Banking communications team supporting Digital & Platform Services (D&PS) organization. Digital & Platform Services accelerates transformation within Commercial & Investment Bank by uniting Technology Operations Digital Innovation AI and Data teams to create future-ready products and platforms.

As a Communications Manager within Commercial & Investment Banking you will support the Digital & Platform Services (D&PS) this dynamic role you will lead internal communications for the Commercial & Investment Bank Technology team supporting key initiatives and providing executive communications support. You will craft compelling narratives that blend complex technical concepts with engaging stories leading transformation and innovation. As a creative and passionate leader you will explain technical ideas and lead engagement across diverse audiences.

Job responsibilities:

• Serve as Communications lead/partner for Commercial & Investment Bank Technology.
• Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner closely with leadership team members business management human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
• Partner closely with other executive communications partners across Commercial & Investment Bank Technology Global Technology and other lines of business.
• Serve as lead publisher and content manager for intranet homepages and subpages - publishing news and feature articles and accompanying graphics; source content for intranet articles and other editorial content.
• Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to D&PS employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
• Ensure consistency of messaging and engagement with broader business or firmwide programs and strategic initiatives/priorities such as AI for Tech and app and infrastructure modernization.

Required qualifications capabilities and skills:

• 6 years of corporate communications experience Technology and Content including extensive hands-on writing editing project management presentation building and executive communications.
• Experience working with C-suite executives with demonstrated success developing executive-level messages providing communications counsel to senior management teams and executing strong communications strategies.
• Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
• Organized self-starter project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills including partnering effectively with executives peers and other functional groups across the company.
• Must care about creating a more inclusive work environment both within our own Communications team as well as helping to foster that culture in Commercial & Investment Bank Technology.
• Interested in learning and willing to put in the effort to do so.

Preferred qualifications capabilities and skills:

• An understanding of the financial services industry and current technology/AI landscape
• Experience in technology communications and change management
• External communications knowledge