Regional Service Manager 1 West
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Work Flexibility: Onsite
Essential duties & responsibilities:
- Manages Operations across the assigned region(north/south/east/west) Service Centers of the Country
- Responsible for the Operational Metrics of the Zonal Service Centers
- Responsible for the Work Place Organization WPO across the Service Centers
- Leads and Challenges TEAM on the Productivity of the Spares
- Provide Services to UP COUNTRIES like Nepal Bangladesh SriLanka
- Plans and Execute Strategies to reduce the Turn Around Time for Services
- Works with the TEAM on reduction of the free warranty services
- Work on analytics to reduce the service spares consumption by Franchise
- Predict the Break down of the Equipment by understanding the statistical failure rate
- Ensure compliance to the Preventive Plans
- Prepare and positions Service Contracts by Strategic Customer Groups
- Identify GROWTH Opportunities from the Installation data base
- Harness JDE ERP for the reporting and the Business Analytics
- Responsible for the Spares consumption and the Inventory Management
- Decides the Re Order Levels for the Spares
- Builds Strategies to ensure the service Revenue is 13 15% of the OE Revenue
- Meets Customer Expectations and is proactive to take feedback from the Customers on the Service performance
Academic qualifications / degree & relevant prior experience:
- Degree holder in Engineering with specialization in Biomedical Engineering preferred.
- At least 4 to 5 years in Medical Devices / Equipment industry with responsibility for service revenues
- Proficient in MS Office suite of products such as Word Excel PowerPoint
Required Experience:
Manager
Key Skills
- Business Development
- Company Policies
- Customer Service
- Financial Performance
- Revenue Growth
- Oversight
- Regional Sales
- Account Management
- Project Management
- Product Line
- Ensure Compliance
- Human Resources
- Procedures
- Sales Goals
- Direct Reports
About Company
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongsid ... View more
