Staff Data Scientist

About CharterUP. CharterUP is transforming the $30 billion group transportation industry with cutting-edge technology and innovative SaaS software delivering an industry-leading experience for both customers and operators. Trusted by most Fortune 500 companies our platform connects users to thousands of charter bus and minibus operators just 60 seconds customers can access real-time availability transparent pricing and detailed vehicle optionswhether organizing a corporate event a company shuttle or a wedding. By streamlining what was once a fragmented and stressful process CharterUP brings transparency accountability and efficiency to an industry overdue for innovation

With CharterUP group transportation is no longer a hassle but an elevated reliable experience. Join us as we lead the future of group travel.

Why Join Us

• Innovative Impact: Be part of the team thats revolutionizing group travel setting new standards in an industry overdue for change.
• Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc. theres no better time to join our dynamic growth-stage organization.
• Driven Team: Collaborate with some of the most driven minds in tech all while working in a remote-first environment with a tech hub in Austin TX.
• Funding and Stability: Our $60 million Series A funding was just the startwere poised for even greater expansion and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently ensuring long-term stability.

About the Role

CharterUP is seeking a founding Staff Data Scientist to launch and build our data science capabilities. As our first dedicated hire youll play a dual role: rolling up your sleeves to design and deploy machine learning models in production while also laying the groundwork for a scalable data science function. Your initial impact will be hands-on developing and implementing ML models that optimize pricing and availability to directly shape the customer and operator experience. Over time youll expand into forecasting automation and optimization while establishing the principles infrastructure and culture that will guide how data informs decision-making across CharterUP. This role offers the rare opportunity to combine immediate technical ownership with the chance to set the foundation for a data-first culture that transforms the future of group mobility.

Title: Staff Data Scientist

Reports to: Chief Product Officer

Location: This position is based in Austin TX (Hybrid: Monday Wednesday Friday in-office).

What Youll Do

• Hands-On Model Development: Design implement and maintain production ML models with an immediate focus on pricing and availability expanding into forecasting automation and optimization
• Build and Shape the Function: Establish the principles infrastructure and systems for data science ensuring a scalable foundation that supports long-term growth.
• Data Infrastructure & Quality: Drive improvements in data pipelines modeling and governance to ensure reliable high-quality data for decision-making.
• Strategic Partnering: Collaborate closely with executives and cross-functional teams to translate complex data into clear insights metrics and recommendations that influence business direction.
• Champion a Data-First Culture: Promote best practices in experimentation statistical rigor and data storytelling while mentoring peers and setting the stage for a future team.

Key Initial Objectives (6-12 months)

• Translate pricing and availability insights into scalable systems: Work with Engineering to embed elasticity models demand forecasts and operator availability logic into the core platform so they directly influence quotes and surfaced options.
• Build production-ready pricing and matching levers: Design and implement dynamic rules or models that optimize both customer price acceptance and operator match rates ensuring supply is surfaced efficiently and profitably.
• Establish robust testing and monitoring: Put in place frameworks for controlled experiments on both pricing and supply-matching with clear KPIs that balance margin conversion and operator acceptance.
• Accelerate decision-making with transparency: Ensure pricing and availability strategies are explainable and measurable with dashboards that make outcomes visible across Product Sales Finance and Ops.
• Lay the foundation for scale: Develop processes and systems that allow pricing and operator matching to scale beyond one-off analysis creating a repeatable trusted capability within the organization.

What Youll Bring

• Proven Data Science Leadership: 8 years of experience in data science with a track record of building and scaling data-driven functions leading cross-functional teams and delivering high-impact projects in high-growth or startup environments.
• Machine Learning & Statistical Expertise: Hands-on experience designing deploying and maintaining ML models in production including pricing demand forecasting and availability optimization paired with deep skills in AI/ML LLMs NLP statistical modeling experimental design and advanced analysis.
  Data Infrastructure & Technical Depth: Advanced proficiency with SQL in big data environments Python/R for large-scale analysis and strong background in data modeling pipeline development and ensuring data quality and governance.
• Strategic and Business Alignment: Demonstrated ability to align data science initiatives with business goals translating complex data into clear strategies and actionable insights that drive growth and operational efficiency.
• Collaboration and Communication: Excellent communicator and partner across technical and non-technical teams with proven ability to influence at the executive level mentor peers and junior talent and champion a data-first culture across the organization.

Recruiting Process

• Step 1 - Video call: Talent Acquisition interview
• Step 2 - Video call: Hiring Manager interview
• Step 3 - Video call: Team interviews
• Step 4 - Final Case Study & Presentation
• Step 5 - Offer & reference check
• Welcome aboard!

Global Benefits & Perks at CharterUP

We believe great people can live anywhereand they deserve great benefits too. While offerings may vary slightly by location we prioritize hiring near our hubs in Austin Atlanta Miami and Denver as we grow our global team.

• Remote-First Flexibility: Work from anywhere we hire with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
• Comprehensive Health & Wellness: Medical dental and vision insurance mental health support virtual care gym discounts and family-building the U.S. we cover 100% of premiums for employees. International benefits align with local standards.
• Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) 8 paid holidays. International policies vary by country.
• Financial Peace of Mind: Company-paid life short-term and long-term disability insurance where available.
• Performance-Driven Culture: Join a fast-moving ambitious and collaborative team that wins together.
• Referral Rewards: Earn bonuses for bringing top talent to the team.
• Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
• Top-Tier Tech: Choose a Mac or PC plus monitor keyboard and mouse to hit the ground running.

CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive accessible and respectful workplace. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity or expression age national origin ancestry disability medical condition marital status veteran status or any other protected characteristic in accordance with applicable federal state and local laws in the United States and Canada. If you require accommodation during the recruitment process please let us know.

Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona California Colorado Florida Georgia Hawaii Mississippi Missouri North Carolina New Hampshire Nevada New York Oklahoma South Dakota Tennessee Texas Utah Washington and Wyoming.

We hire in the U.S. and Canada and are actively expanding our global footprint.