Senior Engagement Manager, ProServe US Federal WWPS

Application deadline: Nov 18 2025

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders you will distill customer needs into clear technical requirements decompose complex problems and make informed trade-off decisions considering performance scalability security and business impact.

Possessing strong technology and program/project management experience you will validate technical solutions against business goals recognize when additional technical evaluation is needed and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications develop domain-specific expertise and effectively communicate technical concepts to both technical and business audiences. As you progress youll lead increasingly complex technical projects shape cross-organizational technical strategies and establish best practices in your this role you will apply your management and leadership capabilities to successfully execute project plans proactively identify and manage risks resolve issues escalate when appropriate and drive projects to successful completion while exceeding customer expectation

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices which cover a variety of solutions technologies and industries.

This position requires that the candidate selected must currently possess and maintain an active Top Secret security clearance. The position further requires that after start the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
- Leading and managing complex cloud migration and implementation projects
- Leveraging comprehensive knowledge of AWS services architectures and best practices to guide technical decisions and strategic planning
- Bridging business requirements with technical solutions facilitating engineering discussions and ensuring alignment with customer business outcomes
- Distilling customer needs into clear technical requirements and map them to business outcomes
- Decomposing complex technical problems into actionable deliverable solutions
- Contributing to technical documentation and define documentation standards

About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth - Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

- TS/SCI CI Poly
- Ability to be on-sight with customer regularly (MD)
- 5 years experience in cloud computing
- Experience in project management of technical programs
- Bachelors degree in Computer Science Engineering related field or equivalent experience
- 5 years of customer-facing large-scale implementation consulting across cross-functional teams with 5 years of enterprise IT experience at least 3 years using Agile and project management tools like Confluence Jira and source code management.
- Current active US Government Top Secret Security Clearance

- AWS experience preferred
- Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
- Strong understanding of AWS services architectures and best practices
- Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
- Proven ability to establish technical credibility with engineering teams and senior technical decision-makers
- Demonstrates AWS expertise presents to senior leadership on best practices project management and risk mitigation. Proven success as project/program manager in complex enterprise environments with active PM certification or AWS experience/certifications.
- Understands technology principles including cloud infrastructure applications and security. Adapts communication style to succeed in team/client relationships and recognizes environmental/cultural nuances. Implements project management best practices across large complex projects using Agile or Iterative methods.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. For salaried roles your Amazon package will include listed sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at $153600 - $207700 annually
National $138200 - $238900 annually