AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Do you want to manage supplier relationships in the invoice payment lifecycle Do you consider yourself well-versed in the world of telecom billing reconciliation Accounts Payable program management and vendor relationships If so the AWS Global Connectivity Infrastructure Development (GCID) Business Operations team at Amazon is looking for an experienced professional to provide support of payment operations and capacity by managing the invoice to payment lifecycle for our global backbone interconnect and metro fiber circuits increasing our capability to optimize network cost efficiency around the world.
As part of the Business Operations team youll use the levers of process and technology to help our GCID team influence and hold supplier partners accountable.
Key job responsibilities
Vendor Management on-boarding new suppliers including sharing of GCID requirements via supplier welcome package and set-up guidance in our approvals and payable systems. Maintain relationships with vendors to ensure invoicing/payment procedures are clearly understood documented and accurately managed.
Drive On-Time Payments - Provide ongoing support ensuring timely vendor payments by reviewing & approving invoices avoiding late fees resolution of disputes prompt acceptance of credits expense monitoring and cross-functional process improvements
Controllership of Networking Spend Optimize cost efficiency of the business by reviewing and understanding service level agreements (SLA) keeping vendors aligned to contractual rates raising and recovering SLA credit requests.
Maintain Accountability influence others and hold responsible individuals accountable for issues resolution. Know when to involve the appropriate business partners when to escalate and who to engage for effective resolution.
A day in the life
You will work closely with supplier partners AP Finance and Business Development to ensure AWS network costs are closely tracked easily understood and managed YoY.
Youll be empowered to think big influence and exercise ownership over your solutions.
Youll interface with various levels within AWS as well as external vendors to influence decisions and manage expectations
Youll be a trusted resource for GCID and will be a key member of a team of innovative program managers to extend impact across the organization.
About the team
Business Operations works closely with global suppliers and internal Amazon teams to provide timely payment support of network services. This includes vendor management and on-boarding managing billing accounts payment issue resolution etc. Business Operations implements cost savings and process enhancing projects data integrity initiatives and various special projects in support of these efforts.
- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3 yeas Telecom Expense Management experience
- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66800/year in our lowest geographic market up to $142800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.