National Operations Coordinator
National Operations Coordinator
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Job Description
Join the Burger Urge Team: National Operations Coordinator
At Burger Urge were more than just burgers. For 18 years weve been serving up fresh locally sourced and sustainable food thats bold fun and unforgettable. Were ambitious adventurous and authentic and now were on the hunt for a National Operations Coordinator to keep our people projects and operations running smoothly.
This role is perfect for someone who thrives in a fast-paced environment is passionate about people and process and loves keeping things organised behind the scenes while helping drive big-picture success.
The Role
Position: National Operations Coordinator
Reports to: Head of Operations
Youll be the central link between our Operations HR and Support Office teams ensuring our recruitment onboarding office management and operations support functions are seamless. From finding top talent to supporting national projects youll make sure the Burger Urge team is set up to succeed.
What Youll Be Doing
Talent & Recruitment
- Lead the end-to-end recruitment process for Support Office and Corporate Venue roles.
- Write and post engaging job ads to attract top candidates.
- Screen applicants conduct phone interviews and coordinate hiring processes.
- Manage compliance requirements (right-to-work reference checks etc.) and maintain accurate recruitment data.
Onboarding & Employee Experience
- Deliver a smooth professional onboarding process from contracts to first-day orientation.
- Support new hires through their transition and ensure they feel welcomed into the BU family.
- Track onboarding surveys and feedback to improve employee experience.
Operations Support
- Assist with venue openings refurbishments training support and national projects.
- Help coordinate performance programs recognition initiatives and training content.
- Provide day-to-day assistance to the Operations team ensuring key priorities are delivered on time.
Office Management & Administration
- Support the leadership team with diary management travel bookings and expense reporting.
- Keep the Support Office running smoothly supplies schedules and team events.
- Assist with ad hoc admin reporting and project coordination.
What Were Looking For
- Proven recruitment & HR experience (end-to-end recruitment onboarding compliance).
- Strong communicator who can engage with everyone from candidates to senior leaders.
- Highly organised multitasker with excellent attention to detail.
- Tech savvy with systems like MS Office TANDA Humanforce SharePoint and .
- A natural problem-solver with the ability to prioritise effectively in a fast-paced environment.
- Professional approachable and able to handle confidential information with integrity.
Why Join Burger Urge
- Be part of something bold: Were adventurous fun and driven to be the best.
- Impact & growth: Your work directly shapes our people experience and operational success.
- Team culture: A supportive passionate and ambitious crew that values creativity.
- Great perks: Competitive salary wellness initiatives and BU discounts.
- Location: Our New Farm Support Office is central and convenient.
If youre ready to take on a diverse and exciting role where no two days are the same and want to help fuel the future of Burger Urge wed love to hear from you.
Apply today and join us on our mission to shake up the burger game.
Required Experience:
IC
Employment Type
Full Time
