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Purpose of the role
To conduct on-site assessments against the requirements of relevant standards or specifications.
To provide expertise produce assessment reports and make recommendations for certification decisions.
Key Responsibilities & Accountabilities:
Undertake food safety and quality and management system assessments in accordance with BSI requirements.
Prepare assessment reports and make presentations to deliver findings to clients to ensure client understanding of the assessment decision and clear direction to items of corrective action where appropriate.
Establish and develop an effective partnership which secures the commercial relationship and encourages opportunities for business development and increased client satisfaction with clients in your portfolio.
Provide accurate and prompt information to support services working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
Deliver the days as booked by the operations support team and maximize revenue-earning activity.
Maintain and develop assessment skills and technical and management system standards knowledge.
Work with local state and federal regulatory bodies to ensure compliance with food safety laws
Key Performance Indicators
Delivery of man-days as booked on time and good positive feedback from clients
Provide feedback efficiently to both clients and internal queries
Timely submission of reports
Actively solve problems when needed with a can-do attitude
Add value to clients by identifying their needs and introducing multiple BSI services to improve clients business performance
Help to avoid customer attrition by providing quality value added service and technical support.
Travel requirements:
Across Australia to visit client offices factories and/or establishments
Knowledge and Experience
Proven work experience minimum of 3 years as a food quality inspector or in a similar role in the food industry
Knowledge of QA principles food hygiene and HACCP requirements
Knowledge of food safety standards and regulations
Knowledge of QA testing machines and systems is preferred
Understanding of food safety and quality processing.
Skills and Abilities
Innovation
Design thinking critical thinking & problem solving risk tolerance business acumen project management presentation skills.
Adaptability
networking change management strategic thinking resilience effective communication and emotional intelligence.
Interpersonal
Conflict resolution influence & persuasion feedback & coaching collaboration cultural competence.
Qualifications
University graduate majoring in Agriculture or Food Science Food Engineering Technology or related discipline
Personal Qualities / Aptitudes
Observational skills to identify deviations from set quality requirements
Analytical abilities and attention to detail to accurately compile and interpret audit and report data
Problem-solving skills to identify issues and recommend actions
Communication and interpersonal skills
Committed to meeting schedules and deadlines
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society building trust and enhancing lives.
Today BSI partners with more than 77500 clients in 195 countries and engages with a 15000 strong global community of experts industry and consumer groups organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive aerospace built environment food and retail and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity Agility and Collaboration BSI provides organizations with the confidence to grow by partnering with them to tackle societys critical issues from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Required Experience:
Unclear Seniority
Full Time