Senior Collector

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank we will work together to help you achieve your career goals just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio West Virginia Kentucky Virginia Washington D.C. and also have Specialty Finance offices in Minnesota Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation celebrated its 20th anniversary in 2023 donating over $7 million to local organizations since its inception.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank:

• American Banker Best Banks to Work For inand 2023
• Top Workplaces USA national award inand 2024
• Newsweeks Americas Best Banks 2023 and 2024
• Newsweeks Americas Greatest Workplaces 2024 and 2025
• U.S. News & World Reports Best Companies to Work For in Banking and in the Midwest 2024-2025

At Peoples Bank we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associates life. Thats why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match employee stock purchase plan various education assistance programs such as student loan and tuition paydown/reimbursement paid vacation and holidays and much more. For full details of our benefits offerings please visit: associates are each accountable for living the culture and values of the organization. This includes ensuring actions and behaviors create a positive and collaborative work environment always acting with integrity and professionalism and providing extraordinary customer service. Our goal is for you to be successful; to that end being reliable in terms of ensuring you are at work on time and work your schedule as well as actively pursuing your performance objectives will be fundamental in your contributing to the teams success as well as the organization.

Job Purpose:

Performs various functions related to the collection and loan servicing process. The position maintains the banks interest for delinquency and losses through effective collection and loss mitigation strategies. Handles complex collection situations including loan modification requests bankruptcy repossession and foreclosure recommendations.

Job Duties

• Conduct collection activities for various areas within the organization as assigned such as: consumer loans direct or indirect portfolios loss recovery etc.
• Identify evaluate and resolve reasons for delinquency to reduce loss to the organization.
• Recommend work out solutions and loan modifications as applicable.
• Work with foreclosures and repossessions as well as oversight of repossessed assets and foreclosed properties completed upon the direction of the Manager of Collections and Loss Mitigations.
• Responsible for securing preservation monitoring and liquidation of foreclosure properties and repossessed assets.
• Assist and interact professionally with internal associates in a variety of departments.
• Comply with applicable internal policies and procedures as well as all regulatory requirements.
• Responsible for assisting with the cross training of Collector II associates.
• Provide support to the Collections Manager by valuing assets for sale at auction determining next best action for individual accounts and coordinating with third party vendors as applicable.
• Will perform special projects as assigned.

Education Experience and Job Skills

• Bachelors degree preferred; or equivalent work experience required.
• 5 years of increasing responsibility and experience within consumer collections.
• 1-3 years experience with consumer and residential lending.
• Strong analytical skills with experience using data to drive successful actions and results.
• Thorough knowledge of loan collection techniques laws and regulations.
• Excellent communication comprehension listening and negotiation skills.
• Strong planning and organizational skills. Ability to resolve moderate problems with minimal guidance.
• Proficient in Microsoft Word Access Excel.
• Motivated by individual and team performance.

Basic Qualifications

• Bachelors degree preferred; or equivalent work experience required.
• 5 years of increasing responsibility and experience within consumer collections.

If you are unable to complete this application due to a disability contactto ask for an accommodation alternative application process or other inquires.