(List expected results that must be achieved o fulfil job purpose)
Supporting Activities (How)
(What are the key activities undertaken to achieve the desired end results)
Systems and Network Administration
Installing and configuring server architecture and networks
Manage and support hosted network servers and cloud technology tools.
Set up accounts and server workstations
Monitor system performance and troubleshooting issues and outages.
Ensure security through access controls backups and firewalls
Upgrade systems with new releases and models.
Develop expertise to train staff on ERP.
Server maintenance
Monitor user backup.
Availability on non-working days e.g. Sundays and Special events days.
Support Services
Serve as the 2nd-Level for technical support.
Perform remote support and maintain hosted platforms.
Record events problems and resolutions
Direct Support for ERP Solution
Monitor and maintain all cloud & physical servers
Technology Hub Operations Management
Active participation in preparing tools for coordinating and operating a technology hub.
Reporting
Running and sharing regular systems usage report to IT Manager and CTO.
Educational Qualification
A Bachelors degree in Computer Science or related field.
Relevant Experience (Type and minimum years expected)
Maintain infrastructure and security systems
VMWare Hyper-V Hosted Servers and Cloud Computing
Storage SAN/NAS
Automation tools
Scripting experience (PowerShell/Bash/Shell)
Experience of working as ERP solution administrator would be advantageous however training will be provided
Experience of working on technical support helpdesks
Experience of technical user support including excellent problem-solving skills
Demonstrable experience working as a technical administrator or cloud Architect
Strong communication and interpersonal skills ability to listen and interpret requirements with technical and non-technical audiences as well as demonstrating work to stakeholders
Administration of cloud-based systems ideally CRM ERP and ITSM systems
Attitude and Behavioural Traits
Analytical and investigative skills
Strong team working skills
Security awareness
Required Experience:
Unclear Seniority
Key Result Areas (What)(List expected results that must be achieved o fulfil job purpose)Supporting Activities (How)(What are the key activities undertaken to achieve the desired end results)Systems and Network AdministrationInstalling and configuring server architecture and networksManage and suppo...
Key Result Areas (What)
(List expected results that must be achieved o fulfil job purpose)
Supporting Activities (How)
(What are the key activities undertaken to achieve the desired end results)
Systems and Network Administration
Installing and configuring server architecture and networks
Manage and support hosted network servers and cloud technology tools.
Set up accounts and server workstations
Monitor system performance and troubleshooting issues and outages.
Ensure security through access controls backups and firewalls
Upgrade systems with new releases and models.
Develop expertise to train staff on ERP.
Server maintenance
Monitor user backup.
Availability on non-working days e.g. Sundays and Special events days.
Support Services
Serve as the 2nd-Level for technical support.
Perform remote support and maintain hosted platforms.
Record events problems and resolutions
Direct Support for ERP Solution
Monitor and maintain all cloud & physical servers
Technology Hub Operations Management
Active participation in preparing tools for coordinating and operating a technology hub.
Reporting
Running and sharing regular systems usage report to IT Manager and CTO.
Educational Qualification
A Bachelors degree in Computer Science or related field.
Relevant Experience (Type and minimum years expected)
Maintain infrastructure and security systems
VMWare Hyper-V Hosted Servers and Cloud Computing
Storage SAN/NAS
Automation tools
Scripting experience (PowerShell/Bash/Shell)
Experience of working as ERP solution administrator would be advantageous however training will be provided
Experience of working on technical support helpdesks
Experience of technical user support including excellent problem-solving skills
Demonstrable experience working as a technical administrator or cloud Architect
Strong communication and interpersonal skills ability to listen and interpret requirements with technical and non-technical audiences as well as demonstrating work to stakeholders
Administration of cloud-based systems ideally CRM ERP and ITSM systems
The Elevation Church is a nondenominational, multi-location of 20,000 members religious organization. It exists to develop its members as witnesses of Christ, empowering them to attain the highest level of distinction and greatness while serving God and humanity.