Senior Executive - Operations and Service
Senior Executive - Operations and Service
Posted on :
04-09-2025
Employer Active
1 Vacancy
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Job Description
This position is open with Bajaj Finance Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity
Customer Service - TAT Tokens customer complaints and NSR/SR closure ManagementDaily cash collection / updating and deposition & Checking and updating agency/branch walk-in selling the insurance and other products to walk in customers Cash & Customer Service /NPS and Audit QueriesService branch maintenance and controlConsistent increase in penetration of CDM/KioskManage escalations with teams (Centralize/HO) for end to end resolutionPetty cash managementMaintain minimal errors in audit report published by HO.
Understanding of cash & customer service related processes and graduate fresher/with experienceAbility to work independently and towards oral and written communication skills
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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