Global Operations Head of Product – Financial Crimes Operations, Product Management Executive

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The Chief Operating Office Global Operations

The Chief Operating Office (COO) strengthens Wells Fargos risk and control infrastructure delivers a more consistent approach to line of business operations and delivers effective and efficient enterprise services to our employees and customers. The top priority of the COO is to help strengthen the companys risk and control infrastructure.

The Global Operations (GO) group is responsible for refining processes and redesigning business operations by efficiently utilizing resources to exceed customer requirements and service. Our mission is to integrate transform and strengthen the enterprise through automation risk mitigation effective controls and state of the art technological solutions to operate at an optimal level.

Global Operations enables a more consistent effective and efficient delivery of products and services to customers across contact centers payments and other processes. Working closely with the businesses they support Global Operations drives efficiency and risk mitigation through process simplification functional consolidation automation and effective controls. The main groups that make up Global Operations are Consumer Lending Operations Consumer Small & Business Banking Operations Wholesale Operations Shared Services Operations and Fraud and Claims Management.

Operations goal is to build a more unified more integrated approach to Wells Fargos business operations functions focused on enhancing our operational excellence meeting our regulatory remediation efforts and better serving customers.

The Role

The Head of Product Financial Crimes Operations is a strategic and transformational leadership role within Shared Services Operations. This executive will lead the Financial Crimes Transformation Program.

This leader will design and deliver a suite of enterprise-wide platforms and solutions to manage Know Your Customer (KYC) Financial Crimes and Bank Secrecy Act/Anti-Money Laundering (BSA/AML) risk across all Business Groups and Enterprise Functions. These initiatives are part of the Key Enterprise Initiatives overseen by the Operating order to deliver this Enterprise Initiative the leader will transform the team into an agile product-led organization.

Responsibilities include:

• Develop and execute a strategic roadmap for Financial Crimes and BSA/AML transformation aligned with requirements.
• Lead the design and implementation of three new transformative platforms: ---Enterprise-wide KYC Platform (Fenergo)----AI-powered Customer Screening Automation (Workfusion)---Currency Transaction Reporting solution
• Deliver four enterprise-wide central solutions to meet compliance: ---FUSE Exception processing tool ---CRS AML Risk Summary workflow ---Transactional & Portfolio monitoring tools ---Enhanced screening lists for PEPs Payment Intermediaries and Gaming Institutions
• Launch a new vendor application to monitor payment activity for MSBs and Crypto Businesses to support GPL growth.
• Build and lead a team of 100 Product Owners Business Analysts and Operational Specialists.
• Transition the team from waterfall to agile methodology establishing a consistent KYC operating model across the enterprise.
• Ensure alignment with the BSA/AML Data Strategy and provide regular updates to regulators and senior leadership.
• Collaborate with Business.

Required Qualifications:

• 8 years of Product Management experience or equivalent demonstrated through one or a combination of the following: work experience training military experience education
• 4 years of Management experience

Desired Qualifications:

• 8 years of experience in financial crimes risk management or regulatory compliance
• 5 years of senior leadership experience in product development or transformation roles
• Proven success leading large-scale enterprise-wide technology and operations initiatives
• Deep understanding of KYC AML and BSA regulatory requirements and operational processes
• Experience managing cross-functional teams and delivering complex technology solutions
• Strong communication and stakeholder engagement skills including regulatory interface
• Experience with OCC enforcement actions and remediation programs
• Familiarity with AI automation and data strategy in financial services
• Experience presenting to executive leadership board members and regulators
• Proven ability to attract develop and retain top talent across geographies Strong strategic thinking innovation and problem-solving capabilities.
• MBA or other advanced degree

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements skills experience or work location. The range listed is just one component of the compensation package offered to candidates.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit Market Financial Crimes Operational Regulatory Compliance) which includes effectively following and adhering to applicable Wells Fargo policies and procedures appropriately fulfilling risk and compliance obligations timely and effective escalation and remediation of issues and making sound risk decisions. There is emphasis on proactive monitoring governance risk identification and escalation as well as making sound risk decisions commensurate with the business units risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.