Patient Registration Representative
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Job Location:
Stockton, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
04-09-2025
Vacancies:
1 Vacancy
Job Summary
Overview
St. Josephs Medical Center is a member of Dignity Health. The word dignity perfectly defines what our organization stands for showing respect for all people by providing excellent care. St. Josephs Medical Center was founded in 1899 under the direction of the Dominican Sisters of San Rafael and is a not-for-profit fully-accredited regional hospital with 395 beds a physician staff of over 400 and more than 2400 employees. Specializing in cardiovascular care comprehensive cancer services and women and childrens services including neonatal intensive care St. Josephs is the largest hospital as well as the largest private employer in Stockton California. Nationally recognized as a quality leader St. Josephs is consistently chosen as the most preferred hospital by local consumers.
Responsibilities
Position Summary:
Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration order to ensure appropriate reimbursement for services rendered primary duties include:
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organizations policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.
Qualifications
Minimum:
- Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles. 2 years preferred.
- Applicable education and/or training can be used to balance a lack of experience High School diploma GED or equivalent.
- Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
- Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.
Preferred:
- Knowledge of charity care programs as well as the various government and non-government programs preferred.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Dignity Health provides compassionate, high-quality, affordable health care services throughout Arizona, California and Nevada. Schedule an appointment today!
