Strategic Operations Associate - Indianapolis, IN
Strategic Operations Associate - Indianapolis, IN
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsibilities
Provides account coverage to ensure uninterrupted customer service.
Coordinates with Field Operations Regional Managers Supervisors and Strategic Operations leadership for operations planning and administration.
Provides Field Operations Leadership with information pertaining to performance of OnSite Specialists and Team Leads at accounts. May be responsible for assessing and reporting new hire competency.
Supports projects and continuous improvement initiatives within the Strategic Operations Team.
Supports execution of Scope of Work Analysis.
Supports the implementation of new customer accounts.
Ensures effective surgical care to patients as related to Stryker Endoscopy equipment.
Responsible for troubleshooting and maintaining Stryker Endoscopy equipment.
Effectively builds and maintains relationships and trust in both new and existing accounts.
Interacts with surgeons patients OR personnel Central Processing Sales Reps O.R. Management Implementation Project Manager(s) Hospital Administration and other Stryker employees and partners.
Adheres to all policies and procedures put forth in the sales code of conduct and Stryker Endoscopy Employee Handbook.
Communicates injuries reportable occurrences and performance related feedback.
Physical requirements
Medium work: Exerting up to 60 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects.
Must have near visual acuity (corrected) color vision mobility bending standing stooping and finger dexterity.
Must be able to effectively use computer programs ( e.g. Word Excel Outlook and Power Point ).
Must be able to communicate telephonically.
Must be able to use common office equipment (e.g. calculator PC fax machine etc.).
Mental requirements
Effectively and efficiently work in high stress and conflict situations.
Ability to simultaneously address multiple complex problems.
Work as an integral part of a team.
Ability to interact appropriately with a variety of individuals including customers and internal partners.
Must be able to analyze and resolve non-routine product issues using independent judgment.
Skills/Experience
OnSite Operations background preferred.
Basic knowledge of Stryker Endoscopy products and programs.
Excellent Leadership Organization and Analytical skills.
Excellentinterpersonal and communication skills.
Demonstrates professional work ethic and attitude at all times.
Respects patient confidentiality.
Valid and unrestricted drivers license and appropriate insurance to travel by car as .
Up to 80% overnight travel .
Education/training required
Bachelorsdegree (B.S. or B.A.) in a related fieldpreferred.
$60000 for salary benefits
Required Experience:
IC
Employment Type
Full-Time
