Payroll Supervisor

Mesa, AZ - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Details

Mesa AZ

Full Time

High School

Limited or Occasional

Days

Health & Human Services

Description

ABOUT THE COMPANY

Acumen LLC. is one of the nations leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here we offer medical dental and vision coverage generous paid time off and incentive bonuses to those who qualify.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The Payroll Supervisor leads a team of Payroll Specialists ensuring the accurate and timely delivery of payroll services for all AFA clients employees and vendors. This role is responsible for the day-to-day supervision coaching and professional development of team members while serving as a subject matter expert (SME) and escalation point for complex payroll issues. The Supervisor fosters a high-performance team culture focused on quality accountability and continuous improvement.

Supervise and support Payroll Specialists in daily payroll operations providing clear direction workload management and coaching to drive team performance.
Ensure all team members have the necessary training resources and support to perform their roles effectively and deliver exceptional client service.
Act as the second-tier SME for payroll processes guiding team members through complex issues and ensuring adherence to established procedures.
Monitor audit and validate payroll data for accuracy and compliance; collect and analyze information to resolve discrepancies.
Handle escalated inquiries from team members clients and internal partners ensuring timely and effective resolution.
Maintain payroll operations by upholding policies procedures and recommending improvements to enhance efficiency and accuracy.
Protect confidential payroll and employee information by adhering to strict data privacy protocols.
Partner with the Payroll Manager to lead team initiatives including process improvements documentation updates and training programs.
Oversee and manage garnishment setups payroll batch locks ACH returns stop payments and other critical payroll functions.
Facilitate ongoing training and skill development for team members ensuring continuous growth and readiness for expanded responsibilities.
In the absence of the Payroll Manager lead the team by delegating tasks managing workloads and ensuring departmental objectives are met.
Assist with scheduling mentoring hiring performance management and conflict resolution within the team.
Prepare and deliver performance evaluations for direct reports providing constructive feedback and development plans.
Prioritize and allocate resources to meet deadlines in high-volume time-sensitive environments.
Collaborate cross-functionally with other departments to resolve operational issues and support broader organizational goals.
Maintain vigilance in adhering to Acumens cybersecurity policies procedures and best practices.
Performs all other job-related duties as assigned.
ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies procedures standards and guidelines and act accordingly.

Qualifications

MINIMUM QUALIFICATIONS

2 years of experience in payroll processing
Prior experience in a supervisory or team leadership role
Strong verbal and written communication skills
Proven ability to coach mentor and develop team members
High attention to detail and time management in deadline-driven environments
Excellent interpersonal skills with a customer service mindset
Strong proficiency in Microsoft Excel Word and email platforms
Ability to manage competing priorities in a fast-paced high-pressure environment
High standard of integrity and sound business ethics
Flexibility to occasionally work outside standard business hours based on workload demands

Preferred Qualifications

Fundamental Payroll Certification (FPC) or completion of accounting/payroll coursework
Experience supervising teams within a payroll or finance operations environment
Exposure to payroll systems and workforce management platforms

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin age protected veteran or disabled status or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process please submit your request through one of the following methods listed below:

(a) Dedicated fax
(b) Dedicated email DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa AZ 85206- Attn Human Resources
(d) Dedicated phone 1- Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

Required Experience:

Manager

Job Details Mesa AZ Full Time High School Limited or Occasional Days Health & Human ServicesDescription ABOUT THE COMPANY Acumen LLC. is one of the nations leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to he...