UI/UX Designer
UI/UX Designer
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Job Description
Role Overview
The UI/UX Designer will be responsible for creating intuitive engaging and student-focused digital experiences for ISHVIs EdTech platforms including the ISHVI App CRM and web platforms. This role involves end-to-end design ownershipfrom user research and wireframing to prototyping usability testing and final design handoffs. The goal is to enhance student counselor and partner interactions with ISHVIs products and ensure a seamless journey in the study-abroad application and counseling process.
Key Responsibilities
User Research & Insights
Conduct user research with students counselors and university partners to understand needs pain points and expectations.
Analyze user journeys specific to study-abroad consulting (searching universities document submission tracking applications visa guidance).
Create personas and user stories to guide design decisions.
UI/UX Design & Prototyping
Translate business and user requirements into wireframes mockups and interactive prototypes.
Design responsive and mobile-first interfaces for the ISHVI App CRM and web applications.
Ensure intuitive navigation flows clear information hierarchy and user-friendly layouts.
Develop design systems style guides and UI kits to maintain brand consistency.
Critical Deliverables
Wireframes storyboards and user flows.
High-fidelity mockups for app and web.
Interactive prototypes for usability testing.
Design system (typography color palettes icons components).
User journey maps and customer experience flows.
Accessibility guidelines and compliance checks (WCAG standards).
Micro-interactions and animations to enhance user engagement.
Usability Testing & Feedback
Conduct A/B testing usability testing and heuristic evaluations.
Collect and analyze student feedback to refine design decisions.
Work with product and development teams to implement design improvements.
Collaboration & Delivery
Collaborate closely with developers product managers and counselors to deliver features aligned with student needs.
Provide design specifications and assets to the development team.
Ensure smooth handoff via Figma/Zeplin or similar tools.
Support in post-launch evaluation and continuous improvement of UI/UX.
Monitoring & Optimization
Track UX metrics such as task success rate drop-off rate and time on task.
Continuously optimize designs based on analytics and user behavior insights.
Stay updated on EdTech and global study-abroad platform UX trends.
Required Skills & Qualifications
Bachelors/Masters in Design HCI Interaction Design or related fields.
Proven experience in UI/UX design for mobile and web applications.
Expertise in Figma Adobe XD Sketch InVision or similar design tools.
Strong knowledge of design systems responsive design and accessibility standards.
Understanding of front-end technologies (HTML CSS JS) to collaborate effectively with developers.
Excellent visual design skills with a strong portfolio.
Strong problem-solving communication and collaboration skills.
Key Competencies
User-Centric Design Thinking
Strong Attention to Detail
Creative and Analytical Mindset
Collaboration with Cross-Functional Teams
Data-Driven Design Iteration
Ability to Handle Multiple Projects
Required Experience:
Junior IC
Employment Type
Full-Time
