Victim Support Worker - Family Violence Practitioner

Windermere is an independent community service organisation working across the Southeast of Victoria to help those who need it most. Our unique range of services include; Communities for Children Family Health & Wellbeing Childhood Development Education & Support Early Intervention & Therapy Services NDIS Support Coordination and Plan Management Homelessness Support Counselling Services assistance to support victims of trauma assault and violent crimes and Recovery Support Services. We are committed to outcome-focused care for children families and individuals and to making a positive difference in the community. As well as tailored support services for individuals and families Windermere provides a varied scope of services to support disadvantaged and vulnerable people. Windermere offers a culture of flexibility support and wellbeing.

The Team

Our dedicated Victims Assistance Program assists individuals with their management of the impact of crime. Through the provision of consumer focussed case management services we promote recovery and minimise secondary victimisation sometimes experienced in the criminal justice systems. We are experts in this space currently supporting over 4000 consumers each year.

The Opportunity

This role includes responding directly to victim survivors building Family Violence capacity across the Victims Assistance Program and undertaking community engagement and education activities. It aims to support best practice and you will provide consultation and support to VAP team members as required building their confidence and capability through your excellent practice skills.

You will provide information and advice to victim survivors assist them to navigate the justice system and refer to specialist services as required. You will also liaise with other victim services including Family Violence and Sexual Assault Services.

Success will be achieved when victim survivors feel empowered receive a tailored service according to their goals and focused on their individual safety and recovery.

A Driver Licence is essential as youll provide both outreach and remote services to your consumers.

At least 3 years experience with family violence is required!

Staff Benefits - this is where we stand out from the crowd! Windermere offers staff a wide range of unique benefits beyond the salary.

• Flexible Ways of Working a combination of office home and outreach

• Above Award Personal Leave and 17.5% annual leave loading

• Gifted days off (between Christmas and New Year)

• Employee Referral Program - $500 per referral

• Flexible Leave Scheme (50/52 51/52)

• Salary packaging (up to $15900 per year additional $2650 meals and entertainment)

• Structured performance and 1-on-1 development check-ins

• Secondment and career growth opportunities

• Confidential wellbeing support via our Employee Assistance Program (EAP)

• Staff discount program for everyday items

• Opportunities for professional development

• Study Leave provisions

• Rostered Days Off

• 9 Day Fortnight

• 6 Weeks Paid Parental Leave in addition to Government Funded Parental Leave Pay (PLP)

Windermere care about staff and strive for continuous improvement which is why we regularly ask our staff and consumers about what we can do better. n our staff survey from November 2024 87% of respondents said they were proud to work at Windermere and 86.3% feel we are committed to diversity equity and inclusion. Read more here Windermere is a not-for-profit organisation employees are able to claim everyday living expenses up to $15900 against their annual Pre-Tax Salary. Use the salary packaging calculator available here - Salary Packaging Calculator Accesspay- ( And Experiences