Resident Education Coordinator

POSITION: Resident Education Coordinator

COMPENSATION:

Pursuant to CA regulations if this job is performed in CA the salary range is $30-$33 per hour plus bonus potential.

Eligible to participate in the company benefits plan. We offer health vision dental and pet insurance. We offer a 401(k) retirement plan student loan assistance licensing and continuing education reimbursement parental leave and housing allowances or gifts.

REPORTS TO: Community Director

SUMMARY:

The Residence Education Coordinators will use their passion for people to lead a team of student advocates to support the goals values mission and vision of the College. These roles are accountable for providing leadership to the residence hall in a way that maintains a positive student-centered multicultural and learning-oriented community.

The Residence Education Coordinator is a live-on position. Primary responsibilities of this role include supervision of the Resident Advisor staff collaboration with other building staff in the daily operations and administration of the building and facilitating conduct and crisis response interventions.

ESSENTIAL RESPONSIBILITIES (including but not limited to):

Staff Supervision

• Recruits selects trains and evaluates Resident Advisors
• Coordinates weekly staff meetings to provide relevant information and clear communication to Resident Advisors
• Conducts one-on-one meetings with staff members
• Monitors and maintains duty rotation system
• Provides staff members guidance about College policies and procedures
• In conjunction with the Community Director creates and manages Resident Advisor on-call and staffing schedule

Community Development

• Establishes a strong positive learning environment within the residence and the College community
• Leads staff and students in implementing the Community Development Model
• Works with students in developing floor/building communities conducive for academic achievement
• Provides leadership in creating a community that supports students of underrepresented and diverse populations
• Educates staff and students to self-enforce policies and respect the rights of others through community standards
• Actively advises Resident Advisor staff including providing training and resource information to staff and Hall Council in program development and implementation
• Encourages maximum participation in programs and community development activities
• Assesses and evaluates program outcomes

Student Relationships

• Maintains a high level of visibility and actively develops relationships with residents.
• Serves as a resource or referral for information concerning College life
• Contributes to recruitment and retention programs and initiatives
• Serves as an educational partner by working with: Dean of Students Office Housing & Residential Education Academic Counseling Career Center Student Health Center Student Life and other offices as appropriate

Student Conduct

• Clearly communicates interprets and enforces housing and College policies to staff and students in conjunction with the Colleges student conduct process Behavioral Intervention Team and Title IX Office
• Ensures team members are appropriately confronting and documenting behavioral issues and concerns
• Reviews all incident and police reports and communicates with Dean of Students office as needed
• Adjudicates student conduct cases (in conjunction with Dean of Students office) tracks sanction completion refers cases as needed and coordinates and consults with the Dean of Students office regarding high level conduct cases or ongoing situations of concern
• Refers all mental health concerns to appropriate resources and maintains thorough Documentation

Crisis Management

• Provides leadership during crises in the residence and in the greater campus community
• Serves in on-call rotation with fellow Residence Education Coordinator to provide after-hours response to emergencies
• Learns and follows institutional guidelines regarding emergencies
• Coordinates emergency procedures (e.g. power outage fire drills earthquake drills medical emergencies bomb threats etc.)
• Trains staff and educates residents about emergency procedures
• Maintains appropriate communication with OCC Campus Safety

The responsibilities listed above are not all inclusive. However they are indicative of the types of responsibilities normally performed by the Residence Education Coordinator.

DESIRED QUALIFICATIONS / SKILLS:

• Undergraduate degree required Masters preferred with a minimum of two years of resident director or community manager experience or an equivalent combination.
• Ability and willingness to work up to six days per week for necessary level of management coverage.
• Ability and willingness to reside in staff apartment (live-on position)
• Assume on-call responsibility for assigned buildings on a scheduled basis
• Requires an understanding of the diverse academic socioeconomic cultural disability gender identity sexual orientation and ethnic backgrounds of community college students
• Values and fosters a sensitive and supportive approach to a diverse working and living environment.
• Highly developed interpersonal written and verbal communication skills.
• Experience in Microsoft Office Maxient and housing management systems such as Entrata or equivalent preferred.
• Commitment to excellence and high standards.
• Works well with all levels of management.
• Strong organizational problem-solving and analytical skills.
• Versatile flexible and thrives in an environment where there are constantly changing priorities.
• Acute attention to detail.
• Works well independently and as a member of various teams.
• Manages multiple projects and meets goals and deadlines timely and consistently.
• Requires minimal guidance to accomplish general tasks.

WORK ENVIRONMENT / PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment but also have frequent exposure to outside elements where temperature weather odors and/or landscape may be unpleasant and/or hazardous.

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the Team Member is regularly required to use hands to finger type handle or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms and stoop or squat. The Team Member is often required to sit. The Team Member must be able to push pull lift carry or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust focus.

Routine local travel is required to attend training classes client visits or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Overnight travel required to attend training property visits and other situations necessary for the accomplishment of special projects that may be assigned from time to time.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned.

Required Experience:

IC