Full Time Customer Service Representative - Safford
Full Time Customer Service Representative - Safford
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Customer Service Representative will provide a high level of customer service by assisting both internal and external customers primarily face-to-face supporting their branch and rental needs. You will gain knowledge through local training and hands-on experience with duties to include customer service and administrative functions.
This is a FULL-TIME position (40 hours per week) that pays $17.00 / hour
Benefits: a regular weekly schedule medical benefits dental benefits vision benefits 401k match profit sharing paid time off car rental and car purchase discounts and a fun and friendly place to work!
Apart from religious observation must be able to work the following schedule:
- Monday-Friday 8:00am-5:00pm
Job location: 2161 W US Highway 70 Thatcher AZ 85552
Responsibilities
- Meet and greet customers in a friendly and timely manner
- Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
- Understand and communicate rental terms and conditions vehicle features and other services
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns check-ins and exit kiosk transactions
- Takeincoming calls- reservations rate quotes general questions and answers provide information and resolution for customers other branches insurance companies dealerships repair shops and other vendors
- Manage outgoing calls forcallback management A/Rs and miscellaneous calls as assigned
- Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
- Clean vehicle interior and exterior by hand or by operating washing equipment when needed
- Perform various administrative and basic accounting functions such as: research and billing support tasks accounts receivables transfer and key logs run miscellaneous reports supply maintenance process customer billing
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years of age
- Must have at least 1 year prior customer service experience
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Required Experience:
Unclear Seniority
Employment Type
Full-Time
