Omnichannel Integration Architect
Omnichannel Integration Architect
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Salary Not Disclosed
1 Vacancy
Job Description
Job Omnichannel Integration Architect (Retail IT Software)
Location & Work Arrangement:
- On-site: Cincinnati preferred 4 days/week (Monday Thursday).
- 6 Months Contract (High chances of extension)
Key Responsibilities
- Own and drive end-to-end omnichannel architecture across eCommerce POS mobile apps social commerce CRM ERP WMS OMS and payment systems.
- Design and implement API-first microservices-based architectures to enable seamless customer experiences across channels.
- Integrate legacy retail systems (POS ERP loyalty pricing engines) with cloud-native and SaaS platforms such as Salesforce Commerce Cloud SAP Retail Oracle Retail Manhattan Associates Shopify Plus or Dynamics 365.
- Architect real-time inventory visibility order orchestration and fulfillment optimization across multiple touchpoints.
- Build scalable event-driven architectures using Kafka RabbitMQ or cloud-native streaming solutions for high-volume transaction systems.
- Partner with data engineering and AI/ML teams to enable personalized recommendations dynamic pricing and fraud detection.
- Ensure PCI-DSS GDPR and other regulatory compliance across omnichannel systems including secure payment gateway integrations and fraud management solutions.
- Lead performance engineering efforts for peak retail events (Black Friday Cyber Monday holiday sales) ensuring zero downtime elastic scalability and low-latency performance.
- Collaborate with business stakeholders product managers and engineering teams to translate retail strategies into technical solutions.
- Evaluate and implement next-gen retail technologies (headless commerce composable commerce AR/VR shopping voice commerce AI-powered chatbots).
Required Skills & Qualifications
- 10 years of experience in retail IT software with at least 5 years in omnichannel architecture and integration.
- Proven expertise in API design microservices middleware platforms (MuleSoft Dell Boomi TIBCO Informatica or Apigee).
- Strong experience with cloud platforms (AWS Azure or GCP) container orchestration (Kubernetes Docker) and CI/CD pipelines.
- Hands-on integration experience with POS OMS ERP CRM WMS and eCommerce platforms in a global retail environment.
- Deep knowledge of event-driven and real-time systems (Kafka Spark Streaming or similar).
- Strong understanding of retail data models products pricing promotions inventory customer loyalty order lifecycle.
- Experience implementing security compliance and governance in retail integration landscapes.
- Demonstrated success in large-scale multi-country retail rollouts.
- Excellent communication skills with the ability to engage C-level executives business stakeholders and technical teams.
Preferred Skills
- Experience with Headless / Composable Commerce frameworks.
- Knowledge of AI/ML applications in retail (recommendation engines predictive analytics demand forecasting).
- Familiarity with emerging retail technologies (edge computing for stores IoT devices smart checkout AR/VR shopping).
- Prior experience in a consulting or retail technology transformation program.
Employment Type
Full-time
